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Pharmaceutical Company Case Study - Reward Strategy Survey

Project Drivers and Overview
The UK operation of a leading global pharmaceutical company commissioned a firm of survey consultants to conduct a survey designed to obtain the views of employees about all aspects of its employment offering. It was considering moving to a system of flexible benefits.

Project Scope
The issues covered in the survey included traditional benefits, voluntary benefits and the desire for greater flexibility in benefits provision. It also covered internal communication, the company's flexible working policies and the support provided to help employees achieve a better home/life balance.

Methodology and Coverage
The involvement of the survey consultants included the design of survey questions, administration of the survey and report design. The major focus was on ensuring that each question delivered usable data to ensure that the reward strategy meets the needs of the company and its people.
The survey was issued to all UK employees including the mobile sales team. It was designed for a diverse workforce including research staff and manufacturing staff.

Project Evaluation and Benefits
The data is helping the benefits team identify the return on investment in terms of employee appreciation and perceived value of the existing employment offering. It is particularly helping the company to prioritise changes in its reward system, for example how it can introduce more flexibility into its offering so as to increase the perceived value to employees but without increasing its cost.


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