Please help me! Market research, data, insight and decision-making in complex organisations

Objectives

  • Learn about the role of market research in complex organization, in particular the relationship between insight and decision-making

Agenda

  • 9.30 Introduction
  • 9.40 Market research. Do we really need it? Cost or value?
  • 11:05 Morning Coffee
  • 11:20 The research agencies. Do they really understand what my business is about?
  • 12:35 Lunch
  • 13:45 Data, “nice to know” or “strategic insight”?
  • 15:15 Afternoon Tea
  • 15:30 Please help me (to take a decision…)!
  • 16:40 Round-up and close 

Learning outcomes

By the end of the course, delegates should have an understanding of:

  • The role of market research in complex organization
  • The key drivers of success of market research in complex organization
  • The key pillars of a research & intelligence strategy & plan
  • The strategic data management to advise internal (and external) stakeholders
  • The relationship between insight and decision-making

Who will benefit?

This course will benefit particularly for agency-side researcher in charge of developing the relationship with current/potential clients. It is also relevant for those new to the client side who wish to understand more the role of market research in a business environment..

Price

  • Members £305 + VAT
  • Non-members £455 + VAT

Book now

Business Skills

16 June 2009

Venue: 15 Northburgh Street, London EC1V 0JR

Course convenor

Riccardo Brenna

Riccardo Brenna is currently Head of Research & Intelligence at Sony Ericsson. His work in market research spans over 15 years, both in agency-side and client-side roles. He has worked for ACNielsen, Ipsos, Unilever, Wanadoo-France Telecom, Coca-Cola and Sony Ericsson. Riccardo is also CIM trainer and has a long experience of teaching and training professional audiences on market research topics.

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