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Winning New Clients

Objective

In the current business climate, professional selling skills are almost as important as research knowledge for you and your executives. Key skills probably lacking include: identifying core agency differentiation, how to convert agency ‘features’ into client ‘benefits’, and the methods of Planning, Prospection & Pitching.

This one-day seminar is unique – sales training for researchers delivered by a researcher. It will provide participants with such motivation, confidence and expertise that they themselves can directly hunt down and bring in valuable new projects.

With a maximum of 12 participants, each can be assured of individual attention and will take away a personal action plan for their selected prospective client. Average ‘Overall Satisfaction’ rating from previous attendees of this course = 93%.

This course enables you to:

  • use sales canvassing techniques and to optimise the resulting pitch, including skills such as lead generation, sales prospecting, consultative selling and credentials presentation.

Learning outcomes

By the end of the course, delegates should have learnt how to:

  • act proactively to develop their own business from new and existing clients by adding sales to their skill set
  • develop and use a full prospecting guide, including how to answer objections, in order to win new business from prospects
  • plan and prepare in advance for prospecting and presentations
  • use negotiations-based strategy at the meeting
  • focus more on client benefits rather than research features
  • take note of practical issues such as selecting a team, understanding client personality types; how and when to follow up; how to use agency literature optimally

Who will benefit?

This course will benefit all researchers, from those with around two years’ experience up to the most senior, who want to win research projects from new and interesting clients.

Price

  • Members £305 + VAT
  • Non-members £455 + VAT

Book now

Business Skills

30 June 2010
1 December 2010

Venue: 15 Northburgh Street, London EC1V 0JR

Course leader

Mike Roe

Mike Roe was a researcher for 30 years with Research International. He became the first full time UK agency Business Development Director and authored Marketing Professional Services on which his seminars are based. He is both a research consultant and sales trainer for the service sector.


“Mike Roe had excellent style – really integrated. Time went quickly.”
Jon Wadsworth, ESA
Winning New Clients, 3 July 2009

Discussion Role play/video

Practice: Business Skills Online: Conversations with Clients

INTRODUCTORY ESSENTIALS REFINING ADVANCED
BUSINESS SKILLS LEADERSHIP SKILLS
ONLINE TRAINING IN-COMPANY TRAINING VENUES BOOKING FORM HOME

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