Business Skills

These business skills online courses are designed to appeal to people at all levels, whether they manage others or wish to develop management skills as part of their personal and professional development, and those involved in developing long-term relationships with clients.

All of these courses are available for just £60 + VAT when you book a face-to-face course from our Autumn Programme.

Course Content

MRS offers ten short business courses. Each course is designed to be completed within a day – or to be dipped into when you need a refresher. To book any of the courses listed below please complete the registration form.

1. Managing from Within the Team
Managers too often think of themselves as sitting above the people they manage, but in reality every manager is also a member of their own team.

This course helps managers to balance these two roles and manage their teams more effectively from within. Find out more.

2. Coaching Skills
Coaching plays a central role in the development of a successful working relationship between a manager and his/her team. As such it is a fundamental part of any manager’s skill set.

This course provides a background to coaching, helps the learner understand what motivates their team members, and looks at how the way they give feedback can affect motivation and performance. Find out more.

3. Leadership Skills
Many people make the mistake of thinking that leadership is something that only very senior people have to consider. In fact, leadership is a skill that every manager needs to master.

This course helps learners to develop their leadership skills and use them to provide direction
for their team. Find out more.

4. Managing Workload
We all have times when we work to tight deadlines, or feel we have too much to do, but we
shouldn’t be fooled into thinking there is nothing we can do about it.

This course helps the learner develop techniques for managing workload through identifying their priorities correctly, setting effective goals, and making the best use of their time. It also looks at what they can do when their workload really does become excessive. Find out more.

5. Negotiation Skills
Negotiation is not just about doing a deal – we all negotiate, all the time. How long will it take? Who’s going to do it? How much will it cost? Who’s going to make the coffee this time?

This course helps the learner plan for negotiations, make sure the outcomes are successful and handle difficult situations when they arise. Find out more.

6. Advancing the Sale
Too many sales people lose sight of their long-term interests by concentrating on closing quickly. Research does not typically encourage or even tolerate high pressure selling. The goal is to build a long-term relationship, and sales people can only do this if they move at the right pace. Find out more.

7. Conversations with Clients
The way you plan and conduct conversations with your clients and prospects will be the most significant factor in developing your relationship with them. The way you structure an interaction and the approach you adopt to uncovering clients’ needs through effective questioning will determine whether you are accepted as a trusted advisor or not. Find out more.

8. Networking Skills
Networking is the process of using our existing contacts and expanding our network to meet our career or business aims. At the heart of networking is the activity of building and maintaining relationships.

This course takes the learner through the steps necessary to master this activity and ensure your relationships are fruitful. Find out more.

9. Problem Solving
Problem solving is a skill you need to develop, whatever your role. This course provides a practical guide to problem solving by defining the problem, gathering information, decision making and presenting the solution.
Find out more.

10. Project Management
Much of our day-to-day role is project management, and this course will give you the skills and techniques to be able to handle a project successfully, ensuring deadlines are kept and objectives are met. Find out more.

Prices

£90 + VAT
(£60 + VAT if bought at the same time as a face-to-face
course from the list of Core Courses).

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