Business Skills
If we are to perform effectively at work, we need a range of skills that we can acquire and develop as our career develops too. Many of these skills will apply to our personal as well as our professional life and MRS has a portfolio of online learning subjects to support you.
Key information
- Each course is 3 to 4 hours in duration
- Contains learning, resource information and personal learning styles
- Monitor your own progress
- Obtain a Certificate on completion
- £90 each (discounts for bulk purchases)
You can try a FREE module from one of the courses here www.mrslearning.org.uk/MRSDEMO
Course Content
MRS offers ten short business courses. Each course is designed to be completed within a day – or to be dipped into when you need a refresher. To book any of the courses listed below please complete the registration form.
1. Managing from Within the Team
Managers too often think of themselves as sitting above the
people they manage, but in reality every manager is also a
member of their own team.
This course helps managers to balance these two roles and
manage their teams more effectively from within. Find out more.
2. Coaching Skills
Coaching plays a central role in the development of a
successful working relationship between a manager and
his/her team. As such it is a fundamental part of
any manager’s skill set.
This course provides a background
to coaching, helps the learner
understand what motivates
their team members, and looks
at how the way they give
feedback can affect motivation
and performance. Find out more.
3. Leadership Skills
Many people make the mistake of thinking
that leadership is something that only
very senior people have to consider. In fact,
leadership is a skill that every manager needs
to master.
This course helps learners to develop their
leadership skills and use them to provide direction
for their team. Find out more.
4. Managing Workload
We all have times when we work to tight
deadlines, or feel we have too much to do, but we
shouldn’t be fooled into thinking there is nothing we
can do about it.
This course helps the learner develop techniques for managing workload
through identifying their priorities correctly, setting effective goals, and
making the best use of their time. It also looks at what they can do when
their workload really does become excessive. Find out more.
5. Negotiation Skills
Negotiation is not just about doing a deal – we all
negotiate, all the time. How long will it take? Who’s
going to do it? How much will it cost? Who’s going to
make the coffee this time?
This course helps the learner plan for negotiations, make
sure the outcomes are successful and handle difficult
situations when they arise. Find out more.
6. Advancing the Sale
Too many sales people lose sight of their long-term
interests by concentrating on closing quickly. Research
does not typically encourage or even tolerate high
pressure selling. The goal is to build a long-term
relationship, and sales people can only do this if they
move at the right pace. Find out more.
7. Conversations with Clients
The way you plan and conduct conversations with your
clients and prospects will be the most significant factor
in developing your relationship with them. The way you
structure an interaction and the approach you adopt to
uncovering clients’ needs through effective questioning
will determine whether you are accepted as a trusted
advisor or not. Find out more.
8. Networking Skills
Networking is the process of using our existing contacts
and expanding our network to meet our career or
business aims. At the heart of networking is the activity
of building and maintaining relationships.
This course
takes the learner through the steps necessary to master
this activity and ensure your relationships are fruitful. Find out more.
9. Problem Solving
Problem solving is a skill you need to develop, whatever
your role. This course provides a practical guide to
problem solving by defining the problem, gathering
information, decision making and presenting the
solution.
Find out more.
10. Project Management
Much of our day-to-day role is project management, and
this course will give you the skills and techniques to be
able to handle a project successfully, ensuring deadlines
are kept and objectives are met. Find out more.
Prices
£90 + VAT
(£60 + VAT if bought at the same time as a face-to-face
course from the list of Core Courses).
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