All MRS websites use cookies to help us improve our services. Any data collected is anonymised. If you continue using this site without accepting cookies you may experience some performance issues. Read about our cookies here.
Balancing purpose, task, big picture, detail and more
Overview & objective
Facilitation skills are one of the most useful and sought-after capabilities in the research world, required by a variety of situations & techniques and at many stages of the research process. Effective, action-orientated facilitation requires an expert balance of purpose & task, ‘big picture’ & attention to detail, technical know-how & emotional intelligence, leadership & listening skills. This highly interactive workshop will give all participants numerous opportunities not just to discuss the theories but to try them out in practice, receiving feedback on their performance and identifying tangible areas for development.
Subjects covered will include:
The role/s & skills of the effective facilitator
The purpose, product & process of facilitation
The twelve tasks of facilitation
Effective facilitation models & tools
The importance of emotional intelligence & communication skills
Facilitating results-orientated meetings
Facilitating groups / brainstorming
Group dynamics & the stages of team development
Handling fear or conflict & ‘challenging’ situations & people
Action-planning & decision-making
Evaluating the effectiveness of one’s facilitation
Learning outcomes
On completion, participants will:
Have practiced various facilitation skills, styles & tools in a range of situations
Understand better the concept of (& what contributes to) good, effective facilitation
Have critiqued their own facilitation style & skills, and better understand the range available within their own personal armoury
Be able to balance the technical & emotional demands of facilitation
Have developed greater confidence in facilitating, particularly in ‘challenging’ situations or with ‘difficult’ people
Leave with tangible action plans that, once implemented back at the workplace, will make a real difference to their own performance as a facilitator and to their impact upon the effectiveness of their people & their business
Who will benefit?
Anyone who needs to improve their effectiveness as a facilitator – whether new to the role or more experienced, wanting a checklist of best practice, to pick up ‘tips’ or receive an ‘MOT’ of their existing skills and expertise.
Venue
MRS The Old Trading House, 15 Northburgh Street,London,EC1V 0JR
The Market Research Society (MRS) is the world's leading research association. For all those who need, generate or interpret the evidence for making good business and policy decisions. Click here to find out more about us.