Research clinic
Data Security
 What requirements are set out in the Data Protection Act 1998?
What are technical and organisational measures?
Preventing illegal working
Do we have to check our interviewers’ right to work in the UK?
Which interviewers should we check?
Dispute Resolution
Does this mean I will have to draft new processes for my organisation?
Does the ACAS Code of Practice apply to workers?
Health and Safety
What health and safety duties apply to research organisations?
How should risk be assessed?
What are the typical hazards faced by research interviewers?
Online Social Networking
Can researchers collect personal data from social networking sites?
What measures should researchers put in place when collecting personal data from social networking sites?
Recontact Questions
My client has asked us to go back to some respondents to ask for more information. Can we do this?
Is a standard question which asks “May we contact you for future research?” sufficient to allow re-contact?
Mystery Shopping
Can I record mystery shopping?
As a researcher, what are my obligations to mystery shoppers?
Data Matching
We have been approached by a credit agency offering additional data on our respondents to enhance information we have collected in the course of a research project. Is this acceptable under the MRS Code of Conduct and the Data Protection Act 1998?
Can I combine research data with information from a client database?
Free Prize Draws
Will the new Gambling Act change the rules for Free Prize Draws?
What distinguishes a lottery from a prize draw?
Compensation Act 2006 and Compensation (Regulated Claims Management Services) Order 2006
What do the Act and the Order cover?
How could researchers be affected?
Where can I find more information?
Research with Banks
Are there additional rules that must be followed when conducting research for a Bank?
Do researchers have to be treated as bank employees to conduct research with customers?
Incentives
My client would like to offer vouchers redeemable only for their own products as incentives for respondents. Is this acceptable?
I want to give vouchers to children as an incentive. How can I ensure that they are not used to buy inappropriate or age restricted items?
My client has provided incentives for recent projects in the form of vouchers redeemable for a wide range of goods and services. However, the issuing company has ceased trading and the vouchers can no longer be redeemed. What should I do?
Employee Research
What problems are particular to employee research?
Can I report other issues raised by employees in the course of the research?
Research in Schools
How is a school different from other research locations?
Who gives consent for research in schools?
Can a research exercise form part of school work?
What other issues may arise?
Internet research
How do I get parental consent for under 16s online?
What information should be included in an online privacy policy?
Kid's research
From whom do I need consent to interview children?
I want to give vouchers to children as an incentive. How can I ensure that they are not used to buy inappropriate or age restricted items?
I have been approached by a tobacco company to undertake research with children. Is this permissible?
Product testing
Our client has asked us to undertake a hall test to get respondents to taste several different types of chocolate biscuit without providing them with a list of ingredients. Is this acceptable?
I am organising a hall test where respondents will be asked to taste a number of different cheese snack products. Are there any requirements for the handling of such food products?
Can we video record the tasting of products in a hall test environment for use in our final presentation of the results to our client?
My client has supplied samples of cosmetics for a product test. The samples do not have any labels. Is this acceptable?
Are there additional ethical principles which apply to product testing?
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