Codeline

Codeline is a free and confidential query service on the MRS Code of Conduct and related legislation.

Professional Standards Forum

The MRS Professional Standards Forum was set up to facilitate the exchange of information between MRS and research organisations on standards and compliance issues.

Freephone

Respondents can check the validity of a research supplier by calling the MRS Freephone service, only research organisations with MRS members can be listed in the MRS Freephone service.

Interviewer Identity Cards Scheme (IID)

The Interviewer Identity (IID) Card provides respondents with the means to verify the legitimacy of an interviewer conducting market research.

Occupation Groupings: A Job Dictionary

Occupation Groupings: A Job Dictionary helps you understand how to grade individual respondents. Small enough to carry around yet full enough to cover the vast majority of current job titles, the Occupation Groupings is the fieldwork tool that interviewers can't be without.

A summary of the occupation groupings and an order form can be found in the Publications section.

Cover of Occupation Groupings: A Job Dictionary

Presentation series

MRS has produced a series of training materials to help your understanding of a variety of topics:

Data Protection Act 1998 and how this affects market research
Electronic communications and privacy legislation
Employment law and regulations

Each of the powerpoint presentations contain comprehensive slides and speaker notes and a presentation pack, including handouts.

To order contact John Bizzell:

Complete the order form (PDF 20KB, PDF Help) and either fax to John on +44 (0)20 7566 1829 or post to MRS, 15 Northburgh Street, London, EC1V 0JR.
Telephone: +44 (0)20 7566 1827

Image of CD

Code of Conduct: multiple copies

Copies of the Code of Conduct can be downloaded free from the Standards and Guidelines section.

However, if you would like to order multiple printed copies a charge will be made - order form (PDF 23KB, PDF Help).

Professional Standards leaflets

MRS produces a number of leaflets which provide succinct information on a variety of topics:

MRS Market Research Standards Board (PDF 196KB, PDF Help)
The MRS Complaints Procedure (PDF 576KB, PDF Help)

These can be used as a tool for new recruits to help them understand more about the professional standards for market and social research. If you require multiple copies of the leaflets a small fee will be charged to cover costs, contact John Bizzell for details:

Email: john.bizzell@mrs.org.uk
Telephone: +44 (0)20 7566 1827

Thank You leaflet

A Thank you leaflet should comprise of the following elements:

The name of the organisation responsible for the project
Contact details of the responsible organisation (including for complaints)
The identity of the interviewer
An explanation of the purpose of the interview
Rights of the respondent
Details of the freephone service (if appropriate)

MRS Company Partners must use a standard text on Thank you leaflets used in conjunction with MRS IID cards. This text relates to the description of MRS, the Freephone service and the rights of respondents. MRS Company Partners are free to supplement the standard text with other information about their organisation and/or project as appropriate.

Download the standard text (Word 62KB)
Download a model leaflet incorporating the standard text (Word 87KB).

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