Virtual-training2
 

Learn how to embed innovation within your organisations in this highly practical course

This course is now delivered online as a series of live sessions which fully meet the learning objectives of face-to-face training.

Overview
It’s increasingly important for researchers to be part of business innovation, and to demonstrate that insight can be the inspiration for changes that deliver a commercial return.

This ‘learning by doing’ course provides an overview of innovation approaches and finds a role for insight professionals in delivering or participating in innovation projects.

It covers how to use customer and market insight to drive innovation within your business, designing innovation projects and using research to identify opportunities, create customer empathy and stimulate creative thinking.

Learning outcomes:

  • Design an innovation framework which is relevant to the problems, challenges or opportunities faced by your business
  • Set the context for innovation and identify opportunities for the business to innovate
  • Create customer benefits through a full understanding of their needs
  • Enable fresh and creative thinking to deliver new ideas
  • Create new product/service propositions and enhance existing ones

Who will benefit:
Experienced client-side insight professionals who are keen to become more involved in driving innovation and change, as well as experienced agency researchers who want to help clients use insight to drive innovation.

Testimonials
“Helping to break the cycle of sequential thinking to drive innovation, but keeping insight at the heart. ”

Elizabeth Lane, BBC Audience
13 September 2016

“Very helpful and interesting. ”

Neha Malhotra Maleri, Tesco
13 September 2016

“Practical, technical and focused. ”

Maria Garcia, Tesco
13 September 2016

“A day well spent! ”

Alicja Furmanczyk, Ipsos MORI
13 September 2016

Jeremy Rix has 20 years’ experience as an agency researcher and innovation consultant, coach and trainer. He has delivered projects, training and consultancy to multinationals in business-to-business and consumer markets, across a range of industries in the UK and internationally. He also guest lectures on the Undergraduate in Marketing and MBA Courses at Lancaster University. With a passionate belief in the commercial and creative value of customer and market insight, he currently runs OKO, an independent research and innovation agency.

9.30am Welcome & Introductions

9.45am Warm-up

10-10.30am Overall Approach

  • What is insight-driven innovation?
  • The four innovation mindsets
  • Setting up an innovation project

10-30-10.45am Break

10.45-11.15am The Four Stages

  • The four stage approach
  • Context: identifying key themes, trends and opportunities for your organisation

11.15-11.30am Break

11.30-12pm Context

  • Break-out session in pairs
  • Context sharing session

12-12.45pm Context and Connect

  • Connections: making a direct and deep connection with people in the target market
  • Break-out session in pairs
  • Connections sharing session

12.45-1.15pm Lunch Break

1.15pm-1.45pm

  • Create: turning insights into ideas

1.45-2pm Break

2pm to 2.45pm Create

  • Break-out ideation session in threes/ fours
  • Create sharing session

2.45-3pm Break

3-3.45pm

  • Commercialise: developing structured propositions which will meet the business objectives
  • Including break-out session in threes/ fours

3.45-4.30pm

  • Share and Q&A session

Additional Information

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