Best Data Collection (face-to-face)

What the judges said: “Acumen clearly demonstrated how their face-to-face team delivered genuinely inventive data collection within hard to reach audiences in the last 12 months. Two case studies involving creative interviewing methods backed up their submission and the quality of their fieldwork and client servicing was strongly reinforced by glowing testimonials. A worthy winner for 2018.”

Winner: Acumen Fieldwork

Highly Commended: Ipsos MORI

 

Best Data Collection (online)

What the judges said: “Alligator and Northstar have successfully come up with a new and innovative approach to Pricing Research called That’s too much. It brings in thinking from multiple disciplines such as gamification and behavioural economics. They have produced a data collection method that outperforms more traditional pricing techniques in terms of user experience and engagement. Congratulations and well done!”  

Winner: Alligator and Northstar London

Highly Commended: IFF Research

 

Best Data Collection (telephone)

What the judges said: “QRS Market Research successfully implemented a suitable real-time end-to-end approach for a challenging financial conjoint study. Their innovative approach used a mixture of interview techniques, including email and instant messaging as well as targeted telephone calls, to encourage participation. The success of the approach was demonstrated by a significant increase in participation rates and strong client support.”

Winner: QRS Research

Best Data Solution

What the judges said: “Walnut Unlimited, working collaboratively with the University of Surrey, created an innovative approach using functional Magnetic Resonance Imagery to evaluate the deep emotional connection participants had to the National Trust. The 21st century innovation validated the National Trust’s 120-year-old belief and purpose, demonstrating that the deeply held values were true, reinforcing and supporting the Trust’s continued mandate and mission.” 

Winner: Walnut Unlimited and University Of Surrey

Best Support Services

What the judges said: “Liveminds have successfully tapped into social networks and search engines to revolutionise respondent recruitment.  This works because of their use of profiling and targeting technology which accesses vast respondent pools and selects representative samples for each research study. Tens of thousands of respondents have already been recruited this way for several well-known research companies. This is a great example of a technology-driven and new approach to recruitment.”

Winner: Liveminds

Best Training & Development

What the judges said: “Epinion Research clearly demonstrated their wholehearted commitment to interviewer-centric training and development with MRS and IQCS quality guidelines underpinning the whole process. Their multi-layered peer mentoring and assessment program focusses on improving interviewer competence, confidence, engagement and morale, investing in the continual improvement of skills to ensure a consistent, quality-driven approach to their passenger research at Heathrow Airport.”

Winner: Epinion Research

 

Best Viewing Facility

What the judges said: “i-view’s submission had the wow factor. They have recently undertaken a huge investment programme which not only involved building new studios equipped with the latest technology but also a heavy investment in staff training and development. This has obviously paid off as they offer everything a moderator needs from a modern viewing facility, evident from the fantastic feedback from their clients, who feel they ‘set the benchmark for customer service and industry knowledge’.”

 Winner: i-view London

 

Operational Excellence

What the judges said: “Taking a holistic view of client issues, IRI demonstrated effective collaboration between research and operations teams to create a Client Excellence Program that improved overall experience. Their success in achieving their Client Excellence vision was evidenced by a 40 point improvement in their Net Promoter Score, going from good to great!”

Highly Commended: Cobalt Sky

Winner: IRI  

The Operations Awards, or Oppies as they are affectionately known, are the only awards that recognise the vast amount of operations talent in the research sector.

Established in 2014, the Oppies provide you with the opportunity to showcase the range of talent and skills employed within your organisation. Past winners have included teams that specialise in data collection, online research, smartphone technology and professional development. 

With thanks to our supporting sponsor


2018 finalists

Best Data Collection (face-to-face)
Sponsored by
  

Acumen Fieldwork
Hall & Partners
Ipsos MORI
Kantar
Walnut Unlimited

Best Data Collection (online)

Alligator and Northstar
Cobalt Sky
IFF Research
OnePulse

Best Data Collection (telephone)
Sponsored by
  

IFF Research
Kadence International
QRS Market Research

Best Data Solution
Sponsored by

Big Sofa Tech
Dapresy
Hall & Partners
System1Group
Walnut Unlimited and University of Surrey

Best Support Services
Sponsored by


Language Connect
Liveminds
RP Translate

Best Training & Development

B2B International
Epinion Research
Kantar
Verve

Best Viewing Facility

Aspect Viewing Facilities
i-view London
Swift Research
The Glasgow View
The Talking Shop

Operational Excellence
Sponsored by

Cobalt Sky
Girl Effect
IRI
Verve
Walnut Unlimited

Best Data Collection (face-to-face)

2017 - Facts International

2016 - Jump Research

2015 - QRS Market Research

Best Data Collection (online)

2017 - respondi

2016 - ICM Direct

2015 - Perspective Research Services

Best Data Collection (telephone)

2017 - ICM Direct

2016 - QRS Market Research

2015 - Facts International

Best Data Collection

2014 – YouthSight

2013 – Co-operative Food and Join the Dots

2012 – Perspective Research Services

Best Data Solution

2017 - Populus Data Solutions

2016 - Populus Data Solutions

2015 - Populus Data Solutions

Best Support Services

2017 - E-Tabs Dashboard Design Service

2016 - CrowdLab

2015 - Language Connect

2014 - Spectrum Viewing Facilities

Best Training & Development (Formerly Best Field Force/Best Investment in Interviewers)

2017 - ICM Direct

2016 - GfK

2015 - ICM Direct

2014 - Facts International

Best Viewing Facility

2017 - Aspect Viewing Facilities

2016 - The Research House

2015 - Spectrum Viewing Facilities

Operational Excellence

2017 - Cobalt Sky

2016 - Cobalt Sky

2015 - ICM Direct

2014 - Cobalt Sky

Get the latest MRS news

Our newsletters cover the latest MRS events, policy updates and research news.