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TLF Research

Company Profile

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Since 1996 we’ve been helping organisations understand and improve their relationships with customers. We can help optimise every aspect of your CX strategy, from big-picture strategic decisions to the details of your insight programme, and communicating it to colleagues and customers in the most compelling way.

Our specialisms

Charities/Voluntary, Education/Training, Energy/Utilities, Finance/Investment – Business, Healthcare, Insurance, Local Government/Local Authority, Property/Construction/Housing, Sustainable Energy, Technology
Behaviour Insights, Business-to-Business, Competitive Intelligence, Customer Experience, Customer Loyalty, Employee Research, Online Panels, Segmentation research, Storytelling, Usage & Attitude
Ad hoc, CATI, Consultancy, Customer Experience (CX), Data audit & exploration, Depth Interviews, Qualitative, Quantitative, Telephone Interviewing, Workshops
Business decision makers

Our people

Senior Contacts

Iain Law (Sales Director)

Jude Nottingham (Managing Director)

Breakdown of Personnel

Total Number of Employees: 101 to 500

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