Operations Awards

Principal Sponsor

Potentia Insight empowers clients with high-quality digital market research that drives informed decisions. Connecting real people, delivering real data, empowering real insight: we blend innovation with expertise to offer tailored surveys, communities, and in-depth analysis. With integrity and a consultative mindset, Potentia leverages data science to facilitate meaningful insight, fueling your success in an ever-changing marketplace.

Category Sponsors

Bilendi provides technology, data, and AI solutions for market research. We ethically collect and process reliable data from consumers, citizens, patients, and professionals, enabling researchers and decision-makers to understand society. With 650 experts in 21 offices across 18 countries, we serve 2,700 clients worldwide. Certified to ISO 20252:2019, Bilendi offers tools like BARI (AI for research), Bilendi Discuss, and quality panels across 44 countries, in Europe and the Americas.

 
Catalyse Research is your trusted partner for market research data collection and niche audience recruitment.

As recruitment experts for B2B, Consumer, and Social Research, we’re the bridge between questions and clarity. We conduct qualitative and quantitative studies globally, ensuring you always receive high-quality, actionable insights.

“Catalyse Research responded with outstanding adaptability, clarity in communication, and solution-oriented thinking, ensuring we had the best options on the table and delivered results on time.” Maria Lypiatska – Head of Brand Ukraine NGO

Criteria delivers excellent fieldwork with skill and expertise for every project. Our comprehensive participant recruitment service spans both online and offline, using diverse methodologies while always ensuring the utmost integrity and uncompromising quality. As a proudly employee-owned organisation, we value every team member's unique contribution to our collective success.

Congratulations to all nominees and well-deserved winners!

At d+m, brilliant insight depends on brilliant execution. Our Field, PM & Operations team brings precision, care and commercial discipline to every project. They are the bedrock of our agency, safeguarding data quality, delivering flawlessly and shaping every client's experience. Their work builds trust, keeps clients coming back, and is a key reason our business continues to grow.

We are a boutique specialist recruitment consultancy with over a decade of experience in the UK Market Research and Insight industry. We focus exclusively on permanent vacancies ensuring a deep, tailored approach to building long-term careers and team building. we’ve been dedicated to creating trusted, long-term relationships with both clients and candidates – matching the right talent to the right roles with insight, passion, and professionalism.  With our expertise focus on the Market Research and Insight sector as a team means we speak your language, understand your challenges, and champion your success.

 
At InsightX Research Solutions, the “X” represents the missing piece – the crucial insight waiting to be uncovered through high-quality data collection. We specialise in recruiting and interviewing the right respondents, ensuring that every data point comes from engaged, credible, and well-profiled participants using an omnichannel recruitment approach, we leverage multiple data sources, digital outreach, and targeted methodologies to reach even the most hard-to-find respondents.

Norstat is a leading data collection company with proprietary online panels in 45 global markets. As we own the panels, we develop long standing relationships with our panel members, and understand the type of studies they prefer to do - be it recall studies or app downloads with higher incentives, shorter surveys, qual recruitment etc. Norstat is a trusted data collection partner for many market researchers, delivering stress-free fieldwork with high-quality data.

 
Established in 2009, Prevision Research provides a highly specialised and bespoke customer feedback service. Clients include small and medium sized research agencies, independent consultants, marketing and advertising agencies and large corporates. Many of our staff have worked with us for over 10 years. Our purpose is to provide our clients with top quality data, delivered on time and on budget. We are committed to providing a friendly and professional service on every project. We provide both telephone (CATI) data collection as well as online (CAWI) fieldwork, with a particular specialism in hybrid CATI and CAWI approaches.

Research Clever helps clients make better decisions through better data. We combine operational excellence, rigorous quality control, and a straightforward approach to deliver exceptional research. From survey programming to data quality and global audience data collection, we act as a trusted partner rather than a transactional supplier. Based in London and working in more than 130 countries, we're built to deliver quality at scale.

Rigour Research deliver end-to-end research solutions for brands and agencies globally enabling them to deliver quality business insights with real impact.

The MRS Oppies party took place at Drake & Morgan at Kings Cross, on 25 September. 

We welcomed over 290 guests who enjoyed a fantastic evening, celebrating the unsung heroes of research for their important contributions that keep the research world spinning.  

Premier Award - Operational Excellence 

Sponsored by 
 

WINNER – Yonder Data Solutions 

The judges said: “Yonder Data Solutions have had an exceptional year. They stood out by delivering outstanding data quality by embracing innovation and upholding the highest industry standards. They are responding well to industry challenges by combining modern management techniques and innovation”. 

HIGHLY COMMENDED – Potentia Insight  

Finalists 

• Catalyx 

• Cobalt Sky 

• IFF Research 

• Ipsos UK 

• Sense:lab 
• Verian 

Operations Future Leader 

Sponsored by 

WINNER – Ellie Atack, Blue Yonder Research & Sense:lab 

The judges said: “We were impressed with Ellie’s skills in launching and growing Sense:lab. She demonstrates strong leadership and support for training through her support of the MRS apprenticeship”. 

HIGHLY COMMENDED – Kelly Docherty, Verian   

Finalists 

• Marilyn Webster, InsightX Research Solutions 
• Priya Suri, Smart Connect Research 

Best Place to Work – Operations 

 Sponsored by 

WINNER – Cobalt Sky 

The judges said: “Cobalt Sky maintains a healthy work-life balance and clear pathways for employee promotion and progression. Their approach is inclusive, sustainable, and committed resulting in top employee satisfaction across the sector”. 

WINNER –Potentia Insight 

The judges said: “Employee-owned Potentia Insight demonstrate genuine care and commitment to their colleagues, championing mental health support and empowering inclusive participation in business decision-making. Their exceptional employee satisfaction metrics made a strong impression on the judges”! 

Finalists 

• Acumen Fieldwork 

• Delineate  

• IFF Research 

• InsightX Research Solutions 

• Ipsos UK 

• MMR Research 

• Smart Connect Research 

• Walnut Unlimited 

Best Data Collection – Interviewer Enabled 

 Sponsored by 

WINNER – Verian 

The judges said: “Verian impressed us with their appreciation for all stakeholders in the process. Interviewers were acknowledged as integral to the success of the project, and participants  treated with the utmost respect. Verian expertly managed and delivered some complex and challenging projects”. 

Finalists 

• Acumen Fieldwork  

• Glaut & Mondadori Media 

• Ipsos UK 

• Progressive Partnership  

• QRS Market Research & MMR 
• Research Partnership 

Best Online Data Collection – Quantitative 

Sponsored by 

WINNER – Cobalt Sky 

The judges said: “Cobalt Sky’s comprehensive shopping research accurately represented contemporary food ordering behaviours. This encompassed diverse ordering scenarios and customer devices. Rigorous quality control measures were implemented throughout, resulting in findings that provided valuable, actionable insights.” 

HIGHLY COMMENDED – Savanta & Natwest 

Finalists 

• Alligator & BVA BDRC 

• Bilendi & King’s College London 

• Delineate 

• Omnisis  

• QuMind & YouView 
• Rigour Research  

Best Data Solution 

Sponsored by 

WINNER – Savanta and Natwest 

The judges said: “Savanta and NatWest have developed a customised, end-to-end communications testing solution. This data solution is a scalable, self-service testing platform that enables both qualitative and quantitative evaluation of communications within 10 days. The platform has helped avoid regulatory fines, lower customer complaints, and assess performance.” 

Finalists 

• Delineate  

• Market Logic Software 
• Sample Ninja LLC 

Best Online Qual 

Sponsored by 

WINNER – Bolt Insight 

The judges said: “Bolt Insight delivered fast, large-scale, high-quality results. In just 4 days, BoltChatAI gathered over 6,400 feedback lines from 320 consumers in 4 markets. The tool's smart probing produced deeper insights, which the client found 'transformative.'  

HIGHLY COMMENDED – Discuss 

Finalists 

• Flowres.io 

Best Research Services Partner 

Sponsored by 

WINNER – Sense:lab 

The judges said: “Strong metrics since Sense:lab’s launch show their approach is effective. Their quality assurance and agile workflows ensure consistent, compliant results aligned with sector needs. Excellent client testimonials highlight the value they provide to the research sector as a supplier and partner.”  

Finalists 

• Copy & TV 

• Empower Translate 

• Sketchbook 

Best Training & Development 

Sponsored by 

WINNER – IFF Research 

The judges said: “IFF presented a comprehensive and scalable programme that demonstrated connections between training, leadership development, quality, and business performance. Their approach was strong on inclusivity, and its business impact was measurable.” 

Finalists 

• In-house Research  

• Ipsos UK 

• Prevision Research  

• Sago UK 
• Smart Connect Research 

Best Viewing Facility  

Sponsored by 

WINNER – i-view London 

The judges said “i-view London are committed to continual investment in their infrastructure and ensure the space they offer to both clients and participants is inclusive and accessible. Fantastic client testimonials praised how they deliver flawless and exceptional service. The best in the business.” 

Finalists 

• Aspect Viewing Facilities 

• PRS IN VIVO 

• Reflections Manchester 

• Sago UK 

• Sense:lab 

Recruitment Excellence 

Sponsored by 

WINNER – FieldMouse Research 

The judges said: “FieldMouse Research delivered outstanding recruitment on a challenging project which involved hard to reach digitally excluded farmers. With close client collaboration and an innovative recruitment approach they succeeded in gaining access to these participants. They exceeded their clients’ expectations at every stage to produce high quality results.” 

HIGHLY COMMENDED – Smart Connect Research 

Finalists 

• BEAM Fieldwork 

• Face Facts Research 

• PA Consulting 
• Research Opinions & Acumen Fieldwork 

Oppies Awards 2024 - photo gallery

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