Financial Services Research

The annual MRS Financial Services Research Conference is your chance to hear key industry thought leaders, from agency and client side on the challenges and opportunities facing the financial services industry and the researchers that serve it.

Five reasons to book your ticket today

• Discover how research is helping the financial giants win back customer trust
• Learn how new legislation will affect institutions, customers and research
• Gain a detailed and vivid insight into customer segmentations
• See how behavioural economics is being put to practical use on cutting-edge projects
• Test the effectiveness of new mobile approaches to understanding and engagement
  
  

Key themes this year will include:

• Building engagement Can researchers understand how to reset the conversation with consumers?
• Generation next The landscape of the financial services sector has been changed recently by the arrival of new entrants. So, who are they and how are they using research to carve out market share?
• Panel debate: Has the financial services industry truly grasped the nettle of change?
• Regulation – the year ahead What does impending financial regulation mean for researchers?
• The Retail Distribution Review Can researchers help the FS industry understand how to reset their relationship with consumers as the RDR comes into force?
• The branding challenge With the sector undergoing unprecedented flux and criticism, how can research solve the branding conundrum?
• Bad behaviour? How can the theories of behavioural economics be applied and adapted by research?
• Big Data What can FS companies achieve with this? Where are the hidden insights to be found, and what are the innovators doing with this data?
• Mobile payments What’s the real value opportunity?
• Social media What are the opportunities for generating insight and what are the challenges for FS businesses?

Harassment and Safeguarding Policy

By booking this event, you agree to abide by the MRS Harassment and Safeguarding Policy. A copy of the policy can be viewed here: MRS Event Harassment and Safeguarding Policy.

MRS is committed to providing a safe, inclusive and respectful environment for all attendees. Failure to adhere to this policy may result in you being asked to leave the event without a refund. In addition, MRS reserves the right, at its discretion, to refuse future bookings and attendance at MRS events.

If at any point during the event you experience or witness anything concerning, please speak to a member of the MRS team immediately so we can address it promptly and appropriately.

If you wish to raise a concern after the event, please email conference@mrs.org.uk. Concerns will be handled sensitively and proportionately, and MRS may take action where expected standards are breached.