Humans vs. Technology in Research

Against this, what is the right balance of human-based and tech-enabled approaches to answer today’s business questions? When it comes to developing stories, ideas and brand communications, when does technology help or hinder?

What you’ll learn:

• How to improve the agility and efficiency of your consumer research programme
• How to use business objectives to guide research and drive the right technique to address each objective

The role of:

• Big vs. small (qual) data
• Going in-depth vs. scanning for trends
• Engaging with humans vs. engaging with technology

Description:

Technology is becoming ever more embedded and ‘natural’ in consumers’ lives so it’s important for research techniques to reflect this change. Organisations frequently spend a lot on expensive data but, without the counterbalance of deep qualitative insight, cannot turn it into action.

In this Speaker Evening, Untapped Innovation explores how to get the right balance of human-based and tech-enabled approaches to answer business problems in an agile way, looking at:

• What question are you trying to answer?
• What is the most efficient and natural way to get closer to consumer behaviour, culture, desires and motivations to answer this question?
• Do you need evidence of what consumers do or think, or an instinctive understanding of what they feel?

Untapped Innovation examines the role of mobile diaries, video diaries and online communities, and contrasts this with ethnographic research conducted with consumers in their environment. It considers how to co-create and evaluate prototypes, as well as assessing market products / services using humans as a proxy before fully investing in the technology. When it comes to developing early ideas, stories and brand communications, when does technology help or hinder?

Harassment and Safeguarding Policy

By booking this event, you agree to abide by the MRS Harassment and Safeguarding Policy. A copy of the policy can be viewed here: MRS Event Harassment and Safeguarding Policy.

MRS is committed to providing a safe, inclusive and respectful environment for all attendees. Failure to adhere to this policy may result in you being asked to leave the event without a refund. In addition, MRS reserves the right, at its discretion, to refuse future bookings and attendance at MRS events.

If at any point during the event you experience or witness anything concerning, please speak to a member of the MRS team immediately so we can address it promptly and appropriately.

If you wish to raise a concern after the event, please email conference@mrs.org.uk. Concerns will be handled sensitively and proportionately, and MRS may take action where expected standards are breached.