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Acuigen specialise in client feedback services, providing real-time analysis and online information delivery using our CustomServe Client Insight Platform. We provide a full range of research services (planning, questionnaire design, research process design, interviewing services, online analysis and reporting services, programme management, system integration, and advice).  Multilingual.

Our specialisms

Accountancy, Central Government, Finance/Investment – Business, Insurance, Legal, Property/Construction/Housing, Public Services, Technology, Telecoms/Mobile/Internet
Brand/Branding, Business-to-Business, Competitive Intelligence, Customer Experience, Customer Loyalty, Data Analytics, Employee Research, International, Multi-Mode Fieldwork, Reputation Management
CATI, Executive Interviews, Face-to-Face, Online Research/CAWI, Online Results and Data Portals, Online Surveys, Qualitative, Quantitative, Questionnaire Design, Tracking
Affluent/High net worth
UK, Worldwide

Our people

Senior Contacts

Tracy Bartlett (COO)

Derek Jones (Managing Director)

Chris Lang (Client Services Director)

Breakdown of Personnel

Admin/Support staff: 7

Executive/Research staff: 4

Data processing: 4

Telephone interviewers: 4

Total Number of Employees: 11 to 20


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