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IFF Research

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IFF Research helps public, private and voluntary sector organisations to make better-informed decisions. Established in 1965, IFF offers a full suite of social and market research services, aimed at maximising impact for clients and wider society. Sector specialisms include housing; education, learning & skills;  business & enterprise; higher education; energy & environment.

Our specialisms

Central Government, Education/Training, Environmental, Finance/Investment – Business, Insurance, Legal, Property/Construction/Housing, Public Services, Sport/Leisure/Arts, Wellness/Fitness
Behaviour Insights, Brand/Branding, Business-to-Business, Concept Testing, Consumer, Customer Experience, Employee Research, Multi-Mode Fieldwork, New Product Development, Social Research
CATI, Coding/Data Entry, Depth Interviews, Executive Interviews, Face-to-Face, Focus Groups/Group Discussion, Online Surveys, Qualitative, Quantitative, Questionnaire Design, Telephone Interviewing, Tracking, User Experience (UX)
Children & young people, College students, Ethnic minorities, Older people, Parents of young children, People with physical disabilities, Umemployed, Vulnerable adults, Welsh speakers
Central Europe, Eastern Europe, India/Pakistan, Northern/Western Europe, Pacific Rim, Republic of Ireland, South America, UK

Our people

Senior Contacts

Lorna Adams (Director)

Maya Agur (Director)

Matt Barnes (Director)

Kelsey Beninger (Director)

Sarah Cheesbrough (Director)

Jacquie Collins (Director)

Sashka Dimova (Director)

Christa Downing (Director)

Sophie Elliott (Director)

John Higton (Director)

Joe Hudson (Director)

Rob Irving (Director)

Claire Johnson (Director)

Genna Kik (Director)

Alistair Kuechel (Director)

Katie Oldfield (Director)

Daniel Pearmain (Director)

Sam Selner (Director)

Jan Shury (Managing Director)

Andrew Skone James (Director)

Jane Thompson (Director)

Angus Tindle (Director)

Catherine Turner (Director)

David Vivian (Director)

Rob Warren (Director)

Nicola Wildash (Director)

Breakdown of Personnel

Admin/Support staff: 20

Executive/Research staff: 105

Non-research: 11

Data processing: 8

Field interviewers: 6

Field managers/supervisors: 6

Telephone interviewers: 950

Telephone managers/supervisors: 52

Total Number of Employees: 101 to 500

Open-quote-mark

“IFF are a fantastic agency to work with. We’ve always felt that there is a strong sense of partnership. Every time they look over something there is always a willingness to advise and provide suggestions. They’ve been very flexible and always deliver rapidly and efficiently. Delivery is always on-point, we’re always kept in the loop and when they say they’re on top of something or say they will deliver we trust that it’s going to be true. It’s been wonderful working with them.”

Warren Earl, Customer Insight Manager, Peabody

“Since 2019, IFF Research have been the British Council’s evaluation partner on two projects in our Education portfolio in East Asia: Generation UK (an international mobility programme for UK graduates), and Higher Education Institutional Partnerships. IFF’s work with us over the past year has been transformational in terms of delivering high quality evidence of programme outcomes, and in raising our understanding of how good evidence is produced and used to inform programme design and implementation. This work has gained praise across the organisation and is helping us to develop models for evidence and evidence use across other programmes and regions.”

Gary Mundy, Regional M&E Advisor, East Asia, British Council

"We have worked with IFF Research on the Employer Skills Survey since 2011 and their guidance and expertise has been key to walking the fine line between maintaining the survey time series, whilst also ensuring the survey asks questions in areas of increasing interest (e.g. employment of EU nationals in the 2017 survey)."

James Carey, Welsh Government

“It is a real pleasure working with IFF on the largest annual social survey in the UK. Their ability to adapt, attention to detail and adherence to principles of good practice in research have led to the establishment of a strong foundation for Graduate Outcomes. Good communication within the organisation and with HESA as their client has enabled us to tackle challenges in a timely manner while meeting critical deadlines. Being a solution-oriented organisation, IFF have made a significant contribution towards the successful customisation of the CATI system, in order to meet the most complex requirements of this survey.”

Neha Agarwal, Head of Research & Insight, HESA

 

International Addresses

RedRay International Research Partners - France
c/o CSA
2 Rue de Choiseul
CS 70215
75086 Paris Cedex 02
Tel: +33 1 4494 4000

RedRay International Research Partners - Austria
c/o IMAS Group
Gruberstr. 2-6
4020 Linz
Tel: +43 732 772255 0

RedRay International Research Partners - Spain
c/o Kuo Experience Research
Av. del General Peron 22
2nd Planta B, 28020
Madrid
28020
Tel: +34 91 2203641

RedRay International Research Partners - Italy
Muller & Associati srl
Via Alvise Cadamosto 6
Milano
20129
Tel: +39 02 73 84 808

RedRay International Research Partners - Germany
c/o MAFO-Institut
Altkonigstrasse 2
65824 Schwalbach
Frankfurt
Tel: +49 6196 50390

RedRay International Research Partners - Brazil
EP - Escritorio de Pesquisa
Rue General Jardim
Sao Paulo
01223-010
Tel: (55 11) 3214 2525

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