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In-house Research

Company Profile

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In-house Research has empowered housebuilders & housing providers with research that makes a difference. Specialising in customer & tenant satisfaction tracking, alongside transactional research— we help to measure success, & opportunities. Trusted by over 70% of the largest housebuilders and 5 of largest social housing landlords, we turn insights into better outcomes.

Our specialisms

Central Government, Local Government/Local Authority, Property/Construction/Housing, Retail
Customer Communities, Customer Experience, Customer Loyalty, Data Analytics, Employee Research, Open AI, Opinion Polling, Research technology, Social Research, Storytelling
Artificial Intelligence/ AI Powered Platforms, CAPI, CATI, Customer Experience (CX), Data visualisation & infographics, Online Qualitative, Online Research/CAWI, Online Surveys, Qualitative, Telephone Interviewing
Affluent/High net worth, Asian/Asian British, Ethnic minorities, LGBTQIA+, Older people, People with medical conditions, Vulnerable adults
China, UK, Worldwide

Our people

Breakdown of Personnel

Admin/Support staff: 1

Executive/Research staff: 3

Non-research: 5

Data processing: 3

Spec writers: 3

Telephone interviewers: 24

Telephone managers/supervisors: 3

Total Number of Employees: 21 to 50

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