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NWA Social & Market Research Ltd

Company Profile

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NWA, a full service agency, supplies high quality, innovative Consultation, Evaluation and Engagement services to public and private sector clients. Customer insight, detailed segmentation, the use of a variety of rigorous approaches, including Online & SMS surveys, qualitative and Storytelling techniques provide actionable results in readable and easily understandable reports.

Our specialisms

Central Government, Charities/Voluntary, Education/Training, Events/Conferences, Healthcare, Local Government/Local Authority, Public Services, Sport/Leisure/Arts, Transportation, Travel/Tourism
Consumer, Customer Communities, Customer Experience, Employee Research, Multi-Mode Fieldwork, Online Panels, Opinion Polling, Social Media, Social Research, Usage & Attitude
Consultancy, Desk Research, Ethnography, Face-to-Face, Focus Groups/Group Discussion, In-Home/Doorstep Interviews, Postal Research, Qualitative, Quantitative, Telephone Interviewing
Children & Young People, Disabled people (physical/sensory impairment/learning difficulty), Older People, People with mental health difficulties, Seldom Heard Audiences, Single Parents, Umemployed/N.E.E.T, Vulnerable adults, Women, Youth/Teens

Our people

Senior Contacts

Joyce Hanna (Senior Research Executive)

Norma Wilburn (Managing Director)

Breakdown of Personnel

Admin/Support staff: 2

Executive/Research staff: 4

Non-research: 1

Data processing: 2

Field interviewers: 30

Field managers/supervisors: 4

Telephone interviewers: 15

Telephone managers/supervisors: 1

Total Number of Employees: 6 to 10


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