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Verve are experts in community panels and smart digital research; vividly communicated and delivered at pace and on a global scale. We’re customer-obsessed and passionate about putting customers at the heart of our clients’ businesses; empowering them to make better decisions.

We harness technology for efficiency, richness of insight and elevated communication. We deliver a range of specialist approaches to help our clients:

  • CLOSENESS - Develop continuous streams of insight about consumers
  • INNOVATION - Deliver more successful Innovation, starting with customer needs and using Iterative research to develop and refine propositions
  • BRAND - Create better brand executions through microscopic, always-on understanding of customers, categories and behaviours
  • SEMIOTICS, CULTURE & TRENDS - Understand local cultures and brands and evolving consumer needs for Insight and foresight
  • SOCIAL INTELLIGENCE - Deliver thematic analysis of large unstructured data sets from across the world
  • CX - Improve customer experience management by adding the ability to diagnose root causes of problems and develop solutions with customers

This makes us the go-to agency for customer collaboration with a broad range of leading brands - including Samsung, The John Lewis Partnership, innocent drinks, Amazon Prime Video and Shell.

We don’t do indifferent - we really do give a damn about getting things done for our clients, with our clients. We do great research with all the deliberation, energy and commitment it deserves.

 If you’re impatient to do great things we’d love to go on that journey with you - with energy, passion and, of course…Verve!

Our specialisms

Finance/Investment – Personal, FMCG – General, Online Retail, Pharmaceutical, Public Services, Retail, Telecoms/Mobile/Internet, Toiletries/Beauty Products, Travel/Tourism, Wellness/Fitness
Brand/Branding, Business-to-Business, Communications/PR, Concept Testing, Consumer, Customer Communities, Data Analytics, International, New Product Development, Online Panels
Advanced Statistical Techniques, Co-creation, Focus Groups/Group Discussion, Online Communities, Online Research/CAWI, Online Surveys, Panels, Qualitative, Quantitative, Report Writing

Our people

Senior Contacts

Miranda Bernie (VP, Research & Consulting, North America)

Andrew Cooper (Founder & CEO)

Paul Lawson (Executive Director, Client Development, Europe)

Heather Tluczek (Managing Director)

Breakdown of Personnel

Admin/Support staff: 11

Executive/Research staff: 47

Non-research: 4

Data processing: 17

Field managers/supervisors: 23

Spec writers: 11

Total Number of Employees: 101 to 500

International Addresses

VERVE Chicago
444 W Lake St.
Suite 1700
Chicago IL
Tel: +1 (312) 416 8528

Strugurilor Alley
No. 87, Floor 1, Office 1
Iasi, Romania

VERVE South Africa


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