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Watermelon are Customer Experience, Insight and Fieldwork specialists. We connect 100’s of global clients with their customers using dynamic platforms and surveys to help them create smarter, customer-centric businesses. We offer a flexible approach making it easy to build programmes that suit your business.

Our consultants deliver large-scale multi-mode studies start to finish. Fully trained in quantitative and qualitative research methods and web development, the team deliver accurate, innovative, insightful outcomes for every study – with fast turn-around times.

Our key offerings include:

Watermelon CX – Real time Voice of the Customer programmes built around your customer

Watermelon Insight - Design and delivery of analysis that adds value and drives commercial impact.

Watermelon Research – Smart, innovative and pragmatic field and tab solutions across all methodologies

Watermelon Data Services – Sentiment analysis, coding, transcription and data entry using both automated and manual approaches

We are a team of over 100 professionals who are fun, dynamic and above all passionate about research and technology.

Energy, Finance/Investment – Business, Finance/Investment – Personal, FMCG – General, Healthcare, Insurance, Property/Construction/Housing, Retail, Telecommunications, Travel/Tourism
Benchmark Studies, CAPI, CATI, Coding/Data Entry, Consultancy, Depth Interviews, Diary Studies, Face-to-Face, Group Discussions/Focus Groups, Hall Tests, In-Home/Doorstep Interviews, In-Store Interviews, Internet Research/CAWI, mCAPI, Mobile Web Surveys, Mystery Shopping, Online Results and Data Portals, Online Surveys, Panels, Postal Research, Qualitative, Quantitative, Questionnaire Design, Recruiting, SMS, Tabulation & Analysis, Telephone Interviewing, Tracking, Transcription
Brand/Branding, Business-to-Business, Concept Testing, Consumer, Customer Communities, Customer Loyalty, Customer Satisfaction, Data Analytics, Employee Research, International, Media Monitoring, Multi-Mode Fieldwork, Online Panels, Opinion Polling, Social Media
UK, Worldwide
Senior Contacts

Mark Squires (Chief Executive Officer)

Breakdown of Personnel

Executive/Research staff: 85
Non-research: 15
Total Number of Employees: 51 to 100


Greencoat House
Francis Street
Tel: +44 (0)20 7861 2080
Fax: +44 (0)20 7861 3081
Establishment date: 2012

International Address

Watermelon Research
Suite 602, 6th Floor,
66 Wentworth Avenue
Surrey Hills
NSW 2010
Tel: +61 (0) 2 8284 7209

Watermelon launch Melon Transcribe
Watermelon are excited to announce a new Transcription Service, Melon Transcribe. Melon Transcribe are an in-house team of transcribers who are specialists in high accuracy, fast turnaround transcription.

Melon Transcribe offer transcription services for all purposes, whether it’s market research interviews, general data collection or focus groups. Being in-house rather than freelance, the team is flexible to meet tight deadlines and deliver to exact requirements at a competitive rate. Our prices start from just £1.25 per recorded minute.

All you need to do is send us your audio files and we will deliver our high quality manuscripts to you. Additional services include time stamps, full proofread, and non UK accents.

To see our competitive rates or get a quote today please contact via email: or telephone 020 7861 3294. 
Source: Watermelon Research

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