The Shopper
Date and time
This event has taken place
Location
The Crowne Plaza The City London
Please let us know if you have any accessibility requirements ahead of the event
Share
Uncovering and responding to new customer demands
the Early Bird Discount
Mounting high street retail administrations set the scene for this year’s Shopper research conference.
Even established high street retailers cannot be complacent that they will weather the storm. The growing influence of online channels coupled with less consumer spending is crippling bricks and mortar retailers. So how can market researchers help retailers respond better to customer’s needs and develop appealing propositions that will entice them to spend more?
Hear cutting edge insights from brands, retaillers and advertising agencies including how:
- Kimberley Clark redesigned its category vision to meet changing retailer demands
- WCRS is developing campaigns that translate into better in-store customer engagement
- JD Williams is optimising its multi channel retailing strategy
- Dixons Retail is exploring how to get the most from its mobile technology and m-commerce strategy
The Shopper 2012 will examine how leading brands and retailers are addressing these new retail challenges head on. Hear how retailers are embracing new approaches and technologies to understand their consumers and deliver what they want and how they want it.
Six reasons to book your place today
- Capture shopper insights and feed them into retail strategies to optimise in store engagement
- Use behavioural economics to understand consumer drivers and improve targeting of products
- Investigate what customers expect from a multi-channel retail experience
- Track the rise of mobile commerce and hear how to drive conversion rates and increase customer spend
- Evaluate the impact of personalisation and customer service on today’s demanding consumer
- SAVE £100 when you book before 14 April with the Early Bird Discount
Testimonials
Additional Information
Date and time
This event has taken place
Location
The Crowne Plaza The City London
Please let us know if you have any accessibility requirements ahead of the event
Share
Related Events
Storytelling Summit 2025
London
As insight professionals, we’re always seeking new ways to amplify the value and impact of our insights. At the MRS Storytelling Summit, you’ll discover innovative approaches to storytelling designed to stir emotions, embed deep understanding and inspire action.
Share
Data Driven Insights 2025
London
Discover how integrated data insights are driving faster decision-making, enhancing customer understanding, and empowering organisations to take informed strategic and commercial risks with confidence.
Share
MRS Leaders Forum - Recruitment, Team & Culture
London
The MRS Leaders Forum will be a unique network for insight agency business leaders (CEOs and MDs) to discuss the critical strategic, operational and financial challenges and opportunities in running and growing an insight agency.
Share
Get the latest MRS news
Our newsletters cover the latest MRS events, policy updates and research news.
©2025 The Market Research Society,
15 Northburgh Street, London EC1V 0JR
Tel: +44 (0)20 7490 4911 Email: info@mrs.org.uk
The Market Research Society (MRS) is the world's leading research association. For all those who need, generate or interpret the evidence for making good business and policy decisions. Click here to find out more about us.
©2025 The Market Research Society,
15 Northburgh Street, London EC1V 0JR
Tel: +44 (0)20 7490 4911 Email: info@mrs.org.uk