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Unstructured data is exploding! Social media conversations, video insights, influencer content, product reviews, cultural signals, search behaviour and more. Organisations are increasingly challenged not just to capture this complexity, but to turn it into meaningful, high-quality insight.
Decoding the Noise: Unstructured Data in Practice, in association with The Social Intelligence Lab brings together leading practitioners from across the social intelligence and cultural insight landscape to explore how unstructured data is being used in real-world applications today.
Across three case-led presentations and a closing panel discussion, we’ll examine:
Integrating multiple unstructured data streams for richer insight
Cultural analysis and emergent signals shaping consumer behaviour
Digital culture and its influence on norms, expectations and decisions
Data quality, representativeness and ethical considerations
The future role of AI in shaping and analysing unstructured data
Head over to the programme tab for more information on the individual presentations and panel.
The session ends with networking drinks, an opportunity to connect with peers working across insight, strategy, analytics and cultural intelligence.
15.00 |
Welcome and Introductions Jillian Ney, The Social Intelligence Lab |
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15.05 |
Decoding Attention: Integrating Unstructured Data Streams - From Social Listening to AI-Predicted Eye Tracking Cosnova demonstrates how multiple unstructured data sources; social listening, deep video analysis, ratings & reviews, predictive AI (including Neurons eye‑tracking and BlueFish search insight), cultural analytics, and platform performance data, can be fused to understand what truly drives attention, engagement and creative effectiveness. The session shows how triangulating disparate data sources transforms complex signals into actionable insight and supports stronger campaign and content evaluation. Luiza Ahnert Gonçalves, Cosnova |
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15.35 |
The Future of Healthy Homes: Redefining Clean through Cultural Intelligence Using AI‑powered cultural analytics and millions of social conversations, this session explores the shifting cultural meaning of "clean" and the rise of microbial balance as a health and wellbeing trend. From soil‑positive influencers to the reframing of the kitchen as the "gut" of the home, Claire shows how unstructured data reveals deep cultural shifts that can unlock new strategic opportunities for brands. Claire Lowe, Space Doctors |
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16.05 |
Digital Culture & Decision‑Making: No Decision Lives Outside of Culture Jeremy explores digital culture as today’s living, ever‑shifting unstructured dataset. He reveals how online narratives, tensions, norms and cultural logics shape behaviour across categories. From wellbeing to fandom to food and how brands can decode these signals to understand the role they should play. The session also examines how generative AI is increasingly becoming both a participant in, and shaper of, cultural meaning. Jeremy Hollow, Listen + Learn Research |
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16.35 |
Short break
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16.40 |
Panel Discussion: Data Quality in Unstructured Data A practical, experience‑led conversation tackling one of the biggest challenges in unstructured data: quality.
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17.15 |
Conclusion and Close
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17.20 |
Networking Drinks
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