Coaching Skills for Researchers

Learn how to have effective conversations in every aspect of your life as a researcher

Sarah Creevey - Coaching Skills for Researchers

Having a good or a bad conversation can affect the outcome of a project, the productivity of a team or the result of a pitch. In short, having better conversations can make all the difference to your work and your working environment.

Coaching skills teach us about having effective conversations. By using these on a day-to-day basis, people can have more productive relationships with colleagues and clients, leading to higher levels of satisfaction and engagement all round.

Many of the skills involved in coaching are innate to researchers, but we often don’t use them to our best advantage. Effective listening and questioning are key, as are setting clear goals and objectives in conversations – we draw on these skills with respondents, but not always in other professional situations.

A few examples of where coaching skills can aid conversations for a research managers are:

• Having constructive discussions with clients, especially where there is lack of clarity around objectives for the research
• Developing staff, both within the formal appraisal/review setting and during the more informal, everyday delegation and communication of tasks
• Achieving a deeper level of insight within interviews through using advanced listening and questioning skills
• Designing research materials, including discussion/ interview guides and projective techniques, that ask better, more pertinent questions

Learning the skills used in coaching is enough to provide experienced researchers with the confidence to start having better conversations in every aspect of work – making them better researchers, better people managers and better client handlers.

Learning Outcomes/Learning Objectives

• Understand what coaching is and how it can help you hold better conversations
• Know how to use simple coaching models to hold more constructive conversations with colleagues and clients
• Develop advanced listening skills to help you be a better manager and researcher
• Learn new questioning techniques – including the power of not asking ‘why’ questions – to improve your skills as a researcher
• Become better at working and communicating with people at all levels, from respondents, to colleagues to clients

In the final part of the course, we will look at the everyday scenarios where coaching skills could be applied. There will be a brief pre-task sent to you before the course to help you think about some of these scenarios and ensure you get the best out of your learning.

Who will benefit?

• Researchers with at least three years’ experience, ideally with managerial and/or client management responsibilities, or progressing towards this
• Those interested in developing both their management and research skills together

The course is mainly designed for those with agency-side experience, but client-side researchers are welcome as the skills learned are applicable to all.

Trainer Biography

Sarah Creevy is an ICF-accredited coach with over 10 years’ coaching, training and facilitation experience. She has a Masters in Applied Positive Psychology, a certificate in Applied Neuroscience and is a certified Strengths Profile Coach. She has coached employees at all levels, from entry-level graduates to senior leaders, across multiple sectors including media, education, financial services, hospitality and public sector, focussing primarily on leadership development.

Prior to training as a coach, Sarah had a 10-year career as a qual-quant researcher with experience at big players such as Kantar as well as boutique agencies. She feels passionately about helping people to get more from their jobs, and loves helping researchers especially to learn how to use their existing skills in a new way in order to do this.

Outside of work, Sarah has two young children who keep her very busy, but she also enjoys walking, Pilates and, if she finds the time, taking Improv classes.

Testimonials

"A great introduction to coaching techniques"

Angharad Davies - Opinion Research Services (ORS), May 2023

"Really informative content delivered in a relax, friendly way."

Pete Schofield - Virgin Media O2, November 2022

"Really helped me think differently about how to deliver coaching conversations"

Amelie - HMRC, November 2021