Leading Through Uncertainty and Change

Build your confidence to lead teams effectively through uncertainty and organisational change.

Change is now a constant in the research and insights industry. Whether driven by evolving client needs, new technology and research methods, budget pressures or shifting business priorities, leaders today must navigate ambiguity while keeping their teams motivated, focused and connected. This practical workshop helps leaders understand how uncertainty affects people, how to communicate clearly when direction is still evolving, and how to maintain trust and engagement during times of transition.

Using tools such as the Change Curve and the Circle of Control, delegates will explore their own responses to uncertainty and learn strategies to stay grounded and make sound decisions. The session also explores how to support teams through change with empathy, clarity and confidence. Leaders will leave with practical techniques they can use immediately to improve their impact during periods of flux and foster a culture of resilience, openness and adaptability.

Learning outcomes

• Recognise common emotional responses to change and uncertainty
• Apply models such as the Change Curve and Circle of Control
• Communicate change clearly and with empathy
• Support teams to stay focused and engaged during transition
• Lead with resilience and confidence even when the future feels unclear

Who will benefit?

Associate Directors, Directors and other leaders responsible for navigating teams through organisational or industry change.

Learning method

Facilitated discussions, reflective exercises, practical tools, scenario-based group work and peer learning.

Course delivery mode

Online – half day

Trainer biography

Nickie Rose is a professionally certified executive coach and leadership development specialist with over 30 years’ experience in the research and insights sector — 25 years as a researcher and 5 years as Head of Learning and Development and internal coaching. Having built her career as a researcher before moving into L&D, Nickie brings a rare combination of lived experience and development expertise, giving her deep insight into how to support and develop those working in the industry to perform at their best. She partners with researchers and research organisations to help them build the leadership and management skills needed to drive growth and high performance, combining theory with practical tools, thoughtful challenge and a deeply supportive style that helps people think clearly and act with confidence. She brings a practical, engaging and highly personalised approach to her workshops.