Discover new approaches and broaden your moderating skills

This course enables you to refine and extend your existing range of techniques for moderating focus groups. It looks at how to structure groups, as well as the wide range of approaches to moderation – including using NLP (Neuro-Linguistic Programming) to energise groups and meet the demands of client observation.

Learning outcomes:

  • A wider range of options for planning and structuring focus groups
  • More effective listening skills for moderating focus groups
  • Greater confidence applying tools and techniques relevant to social and commercial research
  • A wider range of approaches to moderating

Who will benefit:
Moderators with experience of the qualitative process who wish to provide a broader opportunity to their clients. It is also relevant to clients who are used to working with qualitative projects and who wish to gain greater insight into the moderating process.


"Useful, thought provoking and easy to put into practice."

Clare Rapkins, MEL Research

22 November 2019

"A nice, safe environment to have a go."

Amy Page, Synergy

22 November 2019

"Excellent hands on experience."

Helen Cutler, Hampshire County Council

22 November 2019

“Excellent - engaging and interative with a balance of relevant theory and practice in the porm of a real life focus group. ”

Amy Siddaway, CMR

05 April 2019

“It was really interactive, good practice and helpful for learning new techniques.”

Katey Goodwin, Futures Housing Group

05 April 2019


Spectrum Viewing Studio
25 Gloucester Place,London,W1U 8HT

More details of the venue can be found at their website. Visit it here.

Mo Ressler joined Bill Schlackman’s market research agency as a graduate trainee and then worked at Ogilvy & Mather in creative development research. She now works as an independent qualitative research and training consultant, and is a part-time GP counsellor.

Additional Information

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