Leadership and Business Skills

Build the commercial skills to manage and retain clients

Evaluate your personal impact and increase your influence in business

Managing the customer experience is fundamentally important to all organisations.

Learn the fundamental skills and processes of effective project management

Journey to the heart of successful business administration with management tools that deliver immediate value

Increase your skills and confidence to deliver the best presentations

Learn how to lead engaged, focused and high-performance teams

Communicate in a voice that's professional, engaging and inspiring

This course provides an introduction to advertising effectiveness research from the simplest studies to multimedia, including guidelines and tips for best practice, all in the context of the changing world of advertising and evaluation.

Learn how to have effective conversations in every aspect of your life as a researcher

Brands have become vital corporate assets, representing over 40% of the total value of the world's largest companies. Measuring, managing and maximising brand equity are therefore core competencies for almost any organisation, yet the quality of understanding in this area remains sketchy.