Managing High Performing Teams

Course Content

The most effective teams are not people who are simply told what to do, they are a team of individuals that know how to work together and handle the tasks that arise in the best way possible.

Successful team management can provide a multitude of benefits to an organisation. A high performing team increases morale, improves productivity and efficiency and provides better overall organisational performance.

This course will equip managers to create, develop and nurture a streamlined team. Learners will understand the different stages of team development, how to adopt the most appropriate approach and how to handle issues such as team performance, politics, dynamics and power structures.

Managing High Performing Teams enables the learner to:

• Understand your role within the team, what your team needs and how to focus your management inputs to provide this
• Give the team direction by translating business goals into team goals and objectives
• Adapt your behaviour to achieve better results and enhanced team performance
• Balance your own work with the needs of the team, therefore increasing your productivity
• Delegate effectively and provide help without taking over, enabling your team members to learn the skills that they need to do their job better

Target audience

This course will appeal to people at all levels. New managers, or those preparing to take the role on, will be equipped to create, manage and nurture a streamlined team. More experienced or senior managers will be value the opportunity to refresh their skills and approach.

Learning outcomes

What makes a team?

• What is a team?
• What do we mean by "high performing"?
• What affects how a team functions?
• How do individuals' attitudes affect the team?
• What are the four stages of team development?
• What is the manager's role in a high performing team?

Forming

• How do I know if my team is at the "forming" stage?
• What does the team need from me at the forming stage?
• How can I provide leadership to my team?
• How can I give my team direction?
• What should my focus be at this stage?

Storming

• How do I know if my team is at the "storming" stage?
• What does the team need from me at the storming stage?
• How should I coach my team through conflict?
• How can I give effective feedback?
• What should my focus be at this stage?

Norming

• How do I know if my team is "norming"?
• What does the team need from me at the norming stage?
• How can I step back and support the team at the same time?
• How can I provide help without taking over?
• What should my focus be at this stage?

Performing

• How do I know if my team is "performing"?
• What does the team need from me once they are performing?
• How can we ensure we communicate well as a team?
• How do I balance my time as worker and manager?
• What should my focus be once my team is performing?

Flexible learning

Learners take their own route through the topics covered in the course. They will learn at their own pace through a variety of activities designed to accommodate a range of learning styles.

Duration

3 hours