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Understanding how to influence others and to negotiate effectively are crucial skills in today’s business climate, whether upwards or sideways within an organisation, or with external clients or suppliers.

Knowledge, Skills and Attitudes

1. Establish and prioritise objectives and any compromise negotiation positions

2. Identify key internal and external stakeholder, likely to influence desired objectives

3. Research and identify the strength of any negotiation positions and likely counter positions

4. Identify any potential challenges in negotiations and devise solutions to overcome these

5. Devise and implement appropriate communication strategies for all parties involved in delivering any negotiation positions

6. Identify and communicate with individual stakeholders that may assist in delivering desired objectives

7. Devise different strategies to enable alternative negotiation positions to be delivered to obtain desired results

8. Maintain clear and accurate records of negotiations, outcomes and agreements achieved

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