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Understanding and developing your business & finance knowledge skills are fundamental to enhancing the wider business context, in areas such as: strategic planning, people & organisations, the role of marketing in business and financial management.

Knowledge, Skills and Attitudes

1. Identify and confirm personal financial and business responsibilities

2. Determine and plan relevant financial and business objectives

3. Understand financial and business responsibilities and how these fit into the wider business

4. Identify and agree key performance measures and methods for monitoring and evaluating performance against objectives

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CX / UX / MR Conference 2026

London

Experience is king. At this year’s CX|UX|MR conference you’ll discover how ever-richer experience data is powering product development, service transformation and brand propositions. You’ll also see how this holistic approach is driving customer centricity.

Apr
28
2026

Tuesday
09:00–17:00

Asking Smarter Questions

Virtual training course

“Asking Smarter Questions” is a dynamic and interactive training course from award-winning author and trainer Sam Knowles, which champions the art of curiosity. The course sets out the six Universal Principles you need to make every question count.

Apr
28
2026

Tuesday
09:30–16:00

Inclusive Data in the Age of AI

Virtual training course

A new MRS training course for researchers and insight professionals navigating inclusivity, digital data and emerging technologies.

Apr
30
2026

Thursday
09:30–16:00

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