Impact Report 2025

Three Hands – 9 March 2026

Source Three Hands website

Since Three Hands was founded in 1998, we have stayed true to our purpose of creating both business value and social value. In 2025 we completed the transition to just one critical area of focus: giving marginalised and underserved customers a voice in businesses.

Every project we ran was devised with real people, real voices, and real experiences at their heart, so that businesses can better understand, and serve them. Our approaches have developed to include award-winning inclusive design panels, immersive insight sessions, innovation sprints and ethnography.

Flick through our 2025 Impact Report for a snapshot of the projects we delivered, and the outcomes that came from listening to customers ‘on the margins’.