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DJS Research Ltd

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Company Profile

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  •  Employee-owned
  •  Organic growth: £0 - £6.3 million
  •  Highest overall score of 500 agencies on Crown Commercial Research Framework
  •  Niche products launched: ChatterZone (family community), VoicED (education panel), alumnus (alumni benchmarking)
  •  Offices in Stockport & Leeds plus remote-worker network
  •  National and International: 89 countries
  •  Client focussed award 'Highly Commended'

Our specialisms

Education/Training, Energy/Utilities, Finance/Investment – Personal, Healthcare, Home/Garden/DIY, Industrial/Chemicals, Insurance, Non-Profit, Property/Construction/Housing, Public Services, Retail, Sport/Leisure/Arts, Travel/Tourism
Brand/Branding, Business-to-Business, Consumer, Customer Experience, Customer Loyalty, Data Analytics, Employee Research, International, New Product Development, Packaging/Design, Usage & Attitude
CATI, Depth Interviews, Executive Interviews, Face-to-Face, Focus Groups/Group Discussion, Hall Tests, In-Home/Doorstep Interviews, In-store/exit Interviews, Online Surveys, Qualitative, Quantitative, Questionnaire Design, Street/Mall Interviews, Tabulation & Analysis, Telephone Interviewing
Children & Young People, Disabled people (physical/sensory impairment/learning difficulty), Older People, Parents, Seldom Heard Audiences, Umemployed/N.E.E.T, University/College Students, Women, Youth/Teens
Northern/Western Europe, UK, USA, Worldwide

Our people

Senior Contacts

Jenna Allen (Research Director )

Simon Driver (Research Director)

Alasdair Gleed (Research Director)

James Hinde (Research Director)

Alex McCluckie (Research Director )

Sharon Nichols (Research Director)

Gill Redfern (Research Director)

Ali Sims (Research Director)

Danny Sims (Managing Director)

Kate Slater (Research Director)

Charlotte Sykes (Research Director )

Breakdown of Personnel

Admin/Support staff: 10

Executive/Research staff: 40

Non-research: 8

Data processing: 8

Field interviewers: 1000

Field managers/supervisors: 1

Spec writers: 4

Telephone interviewers: 80

Telephone managers/supervisors: 3

Total Number of Employees: 101 to 500


Network Rail

"We had a brand new concept still being developed but the guidance and expert support of DJS ensured we got the most out of our evaluation. It has allowed us to shape our proposal and ultimately reaching the next stage of our project wouldn't be possible without ElliotGrace and the DJS team."


''DJS Research were professional and efficient, and the quality of their output surpassed that of any other research agency I have used. Their findings and conclusions were spot on, and the way results were presented was clear, insightful, and visually appealing, which made sharing them with a wider audience easy. I would recommend them to others.''

Horniman Museum and Gardens

"It was fantastic working with DJS on a bespoke audience segmentation. They took time and care to understand our needs, were full of advice and ideas, consistently went above and beyond in delivering updates and insight, and ultimately produced a clear and comprehensive analysis which can be applied across the organisation."


"DJS Research, and particularly Rebecca Harris, Rachel Waddington and Claire Williams, have been outstanding in all respects and I cannot thank them enough for the fantastic work and support throughout the project. I have been so grateful for their understanding, support and quick turnaround of additional requests and I have felt immensely proud having them by our side as our partner in this project. Myself and senior stakeholders at KCOM have been really impressed by Rebecca and Rachel’s ability to calmly receive challenge by our chief executive and they have done an amazing job at articulating the insight in such an engaging way."

"It's been a pleasure to work with DJS. Throughout the project Becca and Gill have made sure they had a thorough understanding of our requirements and have been helpful wherever changes have been required. I'm very happy with the final reports and look forward to working with them in the future."

Unit4 Software

"We have worked with DJS on several projects and they always deliver great results. As I would expect from a research firm, they help me tailor initial research ideas to create something compelling, rather than leaving me floundering with it. Excellent consultancy and creativity from the point of project brief and survey creation, to well presented output delivered on-time has helped make our research projects successful and ensures value for money. I have not seen this level of professionalism from another research firm".

Sport England

"DJS helped us to explore a complex issue in a way that felt relatable to colleagues who don't 'live and breath' research. The team gave us a really helpful strategic steer, as well as great day-to-day project delivery. The resulting piece of work is attractive, accessible and valuable."


"DJS impressed me with their expertise and enthusiasm from the moment their proposal landed on my desk. The focus groups were carried out to a tight timescale and the research answered all of our questions. The debrief was excellent - with actionable insights and clear recommendations. I couldn't ask for any more!"

Yorkshire Water 

"This was a very challenging project given the nature of the research and the timescales set by the industry regulator. The DJS team did a fantastic job in ensuring that the qualitative stage was delivered on time complete with a detailed final report" 

RM Results 

"We've been very impressed by the service DJS provide. Obtaining reliable, timely, detailed information to support decision-making is vital to us, and DJS have consistently delivered that; and have been very easy to work with throughout the process. I look forward to continuing to work with the team on future projects and wouldn't hesitate to recommend them to anyone looking for a high quality, responsive and professional market research agency." 

British Library

"DJS Research fully understood the complex Higher Education market we were dealing with, and their flexible, focused approach gave us thought-provoking insights and solid recommendations for how to develop our services."

British Council

"Working with DJS was a pleasure. It was refreshing to work with an agency that is very approachable, flexible and professional at the same time. We appreciated great communication throughout the whole project and the top quality of their work."

Young Epilepsy

''Having never used a market research company before we have been really pleased with the way that DJS have guided us through the process and worked with us to ensure that we achieved our objectives. They completed depths & an audit interview along with a national survey, representing both us and our funders in an extremely professional way.''

Lavendon Group

"The customer service received from DJS Research was outstanding. Both Sharon and Charlotte are a pleasure to work with. Employee & Customer Suveys aren't something I've been responsible for in the past and I entered this project unsure what NPS really meant and had little idea how we could improve what had been done in the past. Charlotte and Sharon were very patient with me and extremely helpful even when I know we weren't being easy to do business with. When it came to presenting to the Group Exec Board I was confident the Group Exec would be happy with the results of the survey in terms of how they were presented and the way in which it was presented helped the MDs understand what areas they needed to prioritise first."

The Open University Business School

"DJS took the time to really understand our objectives, background and wider organisational requirements and added real value to our project. They were not afraid to proactively suggest improvements and delivered results on time and on budget. They were supportive throughout and reactive to changes in schedule extremely promptly. Great service and a great result."


"Very satisfied with the whole process from start to finish. Professional and curtious and met all deadlines. Excellent quality of report providing headlines on both positives and negatives with back up results contained within the report which were easy to understand and digest."

ELGA LabWater

"We have been highly impressed with the market research project that DJS carried out for our company. Market research plays an integral part in our future business growth and DJS delivered and presented the sort of information we can use to help achieve this.  We would definitely use this company again and would have no hesitation in recommending their services."

Forestry Commission Scotland

“The work completed was done efficiently, to a high standard, to the identified budget and to the agreed timescales. The team were flexible to work with and clearly communicated the project progress throughout. It fully met the brief, which was commissioned in a way that ensured the integrity of the organisation was maintained and project commitments met. I will be sure to include the company within any further tender opportunities for similar works and will recommend them to colleagues. In short, an enthusiastic, experienced and committed team which delivered quality from start to finish."


DJS Research - Leeds Office
2 St David's Court
David Street
LS11 5QA


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