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Transform UK Consulting

Company Profile

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At Transform, we believe it starts with people. We go all in on understanding both who and the what, before iteratively designing services and experiences in fresh, holistic and inclusive ways.

We work collaboratively with clients to understand their toughest challenges and seize their biggest opportunities, and design inclusive and accessible services and experiences that will improve people’s lives and deliver meaningful change.

We’re a full end-to-end transformation partner who lets you keep the change. We show up with high confidence, low ego, diverse lenses, commitment and passion.

We’re all in.

Our specialisms

Automotive, Central Government, Charities/Voluntary, Energy/Utilities, Finance/Investment – Business, Finance/Investment – Personal, FMCG – General, Gambling/Online Gaming, Insurance, Local Government/Local Authority, Online Retail, Property/Construction/Housing, Public Services, Retail, Sport/Leisure/Arts, Technology, Telecoms/Mobile/Internet, Transportation, Travel/Tourism, Wellness/Fitness
Analytics, Behaviour Insights, Brand/Branding, Business-to-Business, Competitive Intelligence, Concept Testing, Consumer, Customer Communities, Customer Experience, Customer Loyalty, Data Analytics, Employee Research, International, Machine Learning, New Product Development, Research technology , Segmentation research, Storytelling, Usage & Attitude, Web usability testing
Ad hoc, Advanced Statistical Techniques, Consultancy, Customer Experience (CX), Desk Research, Ethnography, Participatory research, Qualitative, Quantitative, User Experience (UX)
Affluent/High net worth, Asylum Seekers/Refugees, Business decision makers, Children & young people, College students, Eastern European, Ethnic minorities, Neurodiversity, Nordic markets, Older people, Parents of young children, People of colour, People with medical conditions, People with mental health conditions, People with physical disabilities, Seldom heard audiences, Unemployment , University students, Vulnerable adults, Youth/Teens
Africa, Australasia, Canada, Central America, Central Asia, Central Europe, China, Eastern Europe, France, India/Pakistan, Japan, Middle East, Northern/Western Europe, Republic of Ireland, Scandinavia, South America, UK, USA, Worldwide

Our people

Senior Contacts

Sam Elliott (Principal Researcher)

Koyel Nandi (Principal Researcher)

Hetal Patel (Associate Director, Research & Insights)

Ian Pocock (Managing Director, Research & Service Design)

Breakdown of Personnel

Admin/Support staff: 7

Executive/Research staff: 60

Data processing: 13

Spec writers: 10

Total Number of Employees: 51 to 100

Open-quote-mark

We worked with [Transform] over a short period of just 5 weeks to deliver our Idea-thon which required a clear brief, and close collaboration. They understood our objectives quickly and were able to help us to build a comprehensive online event that was highly engaging and yielded a significant number of ideas and valuable insights. The platform met our needs perfectly and provided us with a new and exciting way to engage with our colleagues.”  

- Senior HR Manager , Santander

 

From the outset the relationship with them felt more like a partnership than a client.  Having worked with many other research agencies in the past, I can safely say that my experience with [Transform] was the easiest and most enjoyable. Not to mention the outputs were far beyond our expectations!”

– Proposition Development Manager, Hodge Bank

 

“Right from the start, the team at [Transform] were great. We had a tight timeframe and a lot to cover but nothing was too much trouble. They took time to get to know us and were always on hand for support and advice to ensure we got the most from the research. We were able to adapt and add to the creative we were testing as we went along, which was great as we developed materials. I would definitely recommend [Transform], they are highly professional and a pleasure to work with.”?

- MQ Mental Health 

 

“The way [Transform] executed this was through a multi-staged, multi-layered programme of insight which enabled the NFUM team to feel part of the change. The key brand stakeholders were fully informed of what the key components needed to be within the creative brief, as they had been through the journey of insight.”

- Customer Insight Manager, NFU Mutual

 

 

 

 

Address

Huckletree
Express Building, Suite 109
Great Ancoats St
Manchester
M4 5DE
Tel: +44 (0)161 537 2050
Email: transformation@transformUK.com

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