At Transform, we believe it starts with people. We go all in on understanding both who and the what, before iteratively designing services and experiences in fresh, holistic and inclusive ways.
We work collaboratively with clients to understand their toughest challenges and seize their biggest opportunities, and design inclusive and accessible services and experiences that will improve people’s lives and deliver meaningful change.
We’re a full end-to-end transformation partner who lets you keep the change. We show up with high confidence, low ego, diverse lenses, commitment and passion.
We’re all in.
Sam Elliott (Principal Researcher)
Koyel Nandi (Principal Researcher)
Hetal Patel (Associate Director, Research & Insights)
Ian Pocock (Managing Director, Research & Service Design)
Admin/Support staff: 7
Executive/Research staff: 60
Data processing: 13
Spec writers: 10
Total Number of Employees: 51 to 100

“We worked with [Transform] over a short period of just 5 weeks to deliver our Idea-thon which required a clear brief, and close collaboration. They understood our objectives quickly and were able to help us to build a comprehensive online event that was highly engaging and yielded a significant number of ideas and valuable insights. The platform met our needs perfectly and provided us with a new and exciting way to engage with our colleagues.”
- Senior HR Manager , Santander
From the outset the relationship with them felt more like a partnership than a client. Having worked with many other research agencies in the past, I can safely say that my experience with [Transform] was the easiest and most enjoyable. Not to mention the outputs were far beyond our expectations!”
– Proposition Development Manager, Hodge Bank
“Right from the start, the team at [Transform] were great. We had a tight timeframe and a lot to cover but nothing was too much trouble. They took time to get to know us and were always on hand for support and advice to ensure we got the most from the research. We were able to adapt and add to the creative we were testing as we went along, which was great as we developed materials. I would definitely recommend [Transform], they are highly professional and a pleasure to work with.”?
- MQ Mental Health
“The way [Transform] executed this was through a multi-staged, multi-layered programme of insight which enabled the NFUM team to feel part of the change. The key brand stakeholders were fully informed of what the key components needed to be within the creative brief, as they had been through the journey of insight.”
- Customer Insight Manager, NFU Mutual
Huckletree
Express Building, Suite 109
Great Ancoats St
Manchester
M4 5DE
Tel: +44 (0)161 537 2050
Email: transformation@transformUK.com
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