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Engage the next generation with actionable insights.
Unpack research methods that truly resonate with younger audiences and explore key trends shaping the world of Gen A-Z. Discover authentic approaches to connect with this generation and design research that delivers actionable insights.
Key contributions from:

* Pepsico * Coty * LEGO Group * Vodafone UK * Sony Music Entertainment * Channel 4 * Just Eat * GambleAware * Electoral Commission * Woolworths South Africa * SuperAwesome * Havas *
Discover how to:
Derin Adebiyi, Head of External Affairs, Duke of Edinburgh Awards
Derin Adebiyi is a public affairs and policy professional with over a decade of experience in advocacy, campaigns, and strategic engagement. He currently leads external affairs for The Duke of Edinburgh’s Award (DofE), the world’s leading youth achievement programme, working with government, parliament, media, and civil society to champion enrichment and influence policy so every young person can access life-changing opportunities.
Derin began his career in 2013 supporting a Government Minister, and has since held senior roles at leading organisations including the Incorporated Society of Musicians (ISM), Scope, the Royal College for Physicians (RCP), and Save the Children UK. Across these roles, he has delivered impactful campaigns and shaped policy to drive positive change for young people.
Before his career in public affairs, Derin worked as a full-time musician, performing as a guitarist and song writer and continues to mentor at-risk young people through music.
Laura Anderson, Account Director, The Nursery Research & Planning
Laura has been working in market research for over 15 years, starting at various agencies which don't exist anymore (TNS, Future Thinking, Populus) researching various topics from attitudes to accident recovery to zero sugar drinks. She started at The Nursery Research and Planning in 2017 and has been heavily involved in the set up and analysis of this year’s generations thought leadership. She currently resides in Lewisham with her Millennial husband, Gen Alpha children and FIV cat
Breyner Baptista, Innovation & Culture Director, Blackstar Agency
Breyner Baptista is the Innovation & Culture Director at Blackstar, where he leads strategy at the intersection of music, culture, and audience insight. Previously Head of Marketing and Campaign Strategist at Blackstar London, he has overseen campaigns for major artists and labels. Earlier in his career, he worked in A&R at PMR Records with artists including Jessie Ware, Disclosure and Julio Bashmore, and co-wrote on Ware’s debut album. Alongside his executive work, Breyner occasionally moonlights as a producer, songwriter, DJ, and creative consultant across music and culture.
Hannah Bewley, Senior Research Associate, Ofcom
Hannah is an experienced mixed-methods researcher, focusing on protecting children online in her role at Ofcom. She is deeply committed to ensuring children have an active voice in the policy decisions that affect their lives, and to demonstrating the power of market research in shaping effective outcomes. Keeping children safe online is both a professional priority and a personal mission for Hannah, grounded in both her research practice and lived experience as a parent.
Toby Brown, Head of 10-Year Plan Engagement, DHSC
Toby has 15 years’ experience in policy and communications across government, the voluntary and community sector, and the private sector.
At the Department of Health and Social Care, he has held several senior roles, including leading the largest ever NHS engagement exercise to develop the 10 Year Health Plan and preparing the health system for Brexit. He currently works on pharmacy, eye care and controlled drugs policy. Prior to this, he was a Policy Lead at The King’s Fund, shaping work to influence political parties’ 2024 election manifestos.
Toby previously spent five years leading the public affairs team at Citizens Advice, where he worked with government to secure £1.5 billion to improve the Universal Credit system. He has also worked for both Labour and Conservative health and business ministers, for a healthcare communications agency, and served as a Fellow on President Obama’s 2012 election campaign.
Abigail Bryant, Director, See Research
Abi has 10+ years of qual experience, and has managed research studies focused on the behaviours of Gen Alpha & Gen Z, including a large-scale ethnographic study examining smartphone usage & attitudes. She has also led many longitudinal projects across sectors, sensitively and holistically tracking evolution of behaviours and attitudes over time.?
Greg Burke, CEO & Co-Founder, Tellet
Greg Burke is the co-founder and CEO of Tellet, the AI-moderated interview platform helping leading market research agencies and insights teams run high-quality customer research at speed and scale.
Based in Amsterdam, Greg began his career as a journalist on UK radio, reporting from Afghanistan, Iraq and Ethiopia. He later became a producer for TV chef and campaigner Jamie Oliver, working closely with insight teams to turn research into content, campaigns and products.
Today, Greg leads Tellet with a sharp focus on customer outcomes, ensuring the platform delivers clear, actionable insight without losing the human detail that makes qualitative research valuable.
Barbie Clarke, Managing Director, Family Kids & Youth
Barbie and team have been working with IKEA for the last 10 years. A Fellow of the Market Research Society, Barbie founded Family Kids & Youth 18 years ago. A trained child and adolescent psychotherapist, Barbie’s PhD at the University of Cambridge was in child and adolescent psychosocial development. Her work has focused on children’s online world and their mental health, and the impact of AI on their lives. Barbie sits on the Standards Board of the Market Research Society.
Katherine Clarke, National Development Manager, The FA
Katherine is a National Development Manager at the FA working within the Grassroots Division on women’s and girls football. She is the lead on the Squad Girls Programme.
Sam Clough, Global Head of Youth Trends and Insight, SuperAwesome
Caroline Cockell, Director, Marketing, Student Roost
Emily Cohen, Associate Director, See Research
Emily is a qualitative researcher with 8+ years experience. She is a trained kids and youth audience researcher, with 5+ years experience in a kids and family agency. Emily particularly enjoys hearing about kids’ passions and getting into the nitty gritty of how they engage with these. As See’s lead on all things kids and youth, Emily supports the team in getting the most out of young audiences.
Mark D’Souza, Range Team Manager for IKEA’s Global Children’s Offer, IKEA
Mark is Range Manager for IKEA’s Global Children’s Offer, and has worked in Almhult, Sweden (the home of IKEA) since 2014. With a Masters degree in Design from the Indian Institute of Technology, Bombay, Mark began his career at Future Group, India, and then worked at HNI Corporation, Mumbai, one of the world's largest office furniture manufacturers. Mark works closely with FK&Y and the IKEA Kids Advisory Board.
Lucy Farrow, Managing Partner, Thinks Insight & Strategy
Lucy Farrow is one of the UK’s leading deliberative research and engagement practitioners with 15 years’ experience involving citizens in the decisions that affect their lives. Alongside her role at Thinks, she is a Fellow of Lancaster University, focusing on participatory climate policy making as part of the Climate Citizens initiative.
Lucy has designed and delivered some of the UK’s largest and most complex consultation and engagement projects from self-driving vehicles to health service reform, water industry pricing to data sharing policy. She is also committed to developing the field of deliberative engagement, from designing one of the early citizens assemblies on climate change, to training civil servants to use deliberative research and participatory engagement methods to transport planners.
Kerry Haxby-Dean, Head of Investment Trust Marketing, J.P. Morgan Asset Management
Kerry Haxby-Dean, Head of Investment Trust Marketing at J.P. Morgan Asset Management, based in London. She joined J.P. Morgan Asset Management in 2021, having come from BMO Global Asset Management (EMEA) where she led the Investment Trust Marketing Strategy. Prior to joining BMO, Kerry worked at Lloyds Banking Group, where she was a Senior Marketing Manager. She holds a BA (Hons) in Business Management with Marketing from Leeds University and post graduate qualifications in both American politics and Marketing.
Holly Hewlett, Vice President, Content Development and Marketing Strategy, National Research Group (NRG)
As NRG’s VP of Content Development and Marketing Strategy, Holly leads NRG's custom content work in EMEA. With over a decade of global entertainment experience, Holly helps brands connect with their audiences and tell stories that resonate.
Andrew Jerina, Head of Research, Flume
Lola Kaeppelin, Creative Producer, lemontank
lemontank is a Gen Z insights and ideas writers’ room, with a diverse global pool of 18-25 year old creatives who help marketing campaigns to reach young audiences authentically. Lola works on strategic analysis and develops innovative concepts tailored to young audiences for clients including Universal, Sony, Warner & BMG. As a researcher focused on fandom and its relationship to music, Lola has authored dissertations at UCL and King’s College London. She continues to collaborate on fan research projects with leading academics at both institutions. Lola also brings extensive experience in content creation and music video production through her work at Torriano Group.
Fergus Navaratnam-Blair, Vice President, Trends and Futures, National Research Group (NRG)
Fergus conceptualizes and produces thought leadership research at the intersection of content, culture, and technology. He has led research initiatives on topics ranging from the evolution of childhood and the moviegoing habits of Gen Alpha to the impact of AI on creative workers, and has advised some of the world's leading media brands on key strategic questions. His work has earned coverage from CNBC, Variety, Slate, Sports Business Journal and The Hill, among other publications, and he has appeared as a guest on multiple episodes of Matt Belloni's The Town podcast.
Leon Neville, Director of Insight & Innovation, BPI
BPI represents the UK’s recorded music industry, and works to promote and protect British music at home and overseas. Leon Neville is a media entertainment insights specialist with a career spanning over 25 years, having worked across a mixture of both agency and client-side roles, including the music industry for the past 15 years. Leon spent over a decade at Universal Music, including several years heading up the UK insight team. He has also held insight roles in the film & television industry including at Walt Disney International Television and UK cable satellite broadcaster Flextech Television.
Noemi Ponzoni, Head of Research, i2 media research (partner, CoSTAR Foresight Lab)
Noemi Ponzoni is an interdisciplinary researcher focused on helping the creative sector build audience-minded, culturally intelligent strategies. She is Research Lead at i2 media, a spin-out of the Psychology Department at Goldsmiths, University of London. Before joining the lab, Noemi worked in insights team at Reddit and Penguin Random House, where she led on mixed methods research projects decoding shifts in media, technology, and culture – and how they interact with current and future audience mindsets.
Rachel Powell, Research Manager, Research in Finance
Rachel joined Research in Finance in 2023, bringing with her experience in both quantitative and qualitative research within the financial services sector. She leads the Retail Consumer Interests study, an annual large-scale project designed to uncover the motivations behind self-directed end investor investment decisions.
Rachel holds a Master’s degree in International Human Rights Law from the University of Sussex, graduating in 2020. Her academic background, combined with professional experience, has fostered a strong interest in how regulation and legislation shape investment choices and financial behaviour.
Cecilia Puttock, Senior Research Manager, Discovery Research
Cecilia is a Senior Research Manager and a key part of Kids and Youth at Discovery Research. She has a strong passion for research that drives positive outcomes for children and young people and has supported Ofcom across multiple qualitative projects. Cecilia has extensive experience across a range of areas within children and youth, and specialises in in-home ethnographic approaches and creative child?focused moderation, ensuring that approaches are engaging and accessible to participants no matter their age. Cecilia’s work also focuses on underserved audiences, bringing empathy and sensitivity to every project.
Kimberley Rennick, Research Director, Discovery Research
With fifteen years experience in qualitative research, Kim is the Head of Kids and Youth at Discovery Research. Kim is an expert in children's research, and is particularly experienced in designing and delivering inclusive research with children from a wide range of backgrounds. Part of Kim's role is championing innovative approaches within the company - especially important when working on more sensitive topics. She is passionate about ensuring participants feel empowered through their participation, and giving voice to more vulnerable and seldom heard voices.
Julia Ridpath, Director, Thinks Insight & Strategy
Julia is an all-round insight practitioner, with a wealth of experience in qualitative, quantitative and deliberative research approaches, and behavioural interventions. She specialises in designing innovative approaches that meet complex research challenges, turning research insights into strategic recommendations to inform communications interventions. Her work often includes hearing from individuals living in vulnerable circumstances and sensitive topics such as aging, financial insecurity, living with a disability or long-term health conditions, and being a victim of a crime. She has particular expertise in conducting qualitative research with children and young people, including those living in vulnerable circumstances.
Bill Thompson, President – Head of Growth, Young Storytellers
Rachael Turner, Research Manager, The Nursery Research & Planning
Rachael is an upcoming and experienced Research Manager specialising in quantitative research. She started her research career in Australia before migrating to London and joining The Nursery in 2024.
She has experience working on a broad range of projects including large and small-scale brand tracking, campaign evaluation, proposition testing, choice modelling and product testing. Her experience covers a range of diverse sectors, including charities, leisure and entertainment, financial services, digital media, and travel.
Rachael has played a significant role in the Generations and 'This Is Us' series of research from The Nursery. As a Gen Z herself, she takes great interest in understanding what drives this generation and the impact of the world on their thoughts, feelings and behaviour.
09.00 Registration & coffee
09.30 Opening comment from the Chair
Kian Bakhtiari, Founder, The People & author of Marketing for Social Change
09.45 Tech overload & digital engagement: connecting with generation A-Z in the age of infinite apps
In this discussion, our expert panel will reveal the importance of technology to generation A-Z. Expect a discussion that looks at how to engage an audience suffering from an overwhelming number of apps and sites, and how young people cope with this in a distinctly different way to other generations.
Chaired by Beckie Goodfield, Head of Media Development, Ipsos
Panel:
Jaya Deshpande, Principal Data Analyst on Social Media Insight and Measurement, BBC
Guy Holcroft, Head of Audience Measurement, OFCOM
Barry Walsh, Digital Strategy Partner, Havas
Cécilia Blivet Di Marco, Global Research & Insights Manager, Snap
10.15 Gen Z: Trends, Truth & Trust
The latest in Channel 4's award-winning Beyond Z series, this study explores similarities and differences within gen Z’s mindsets and worldviews - and how they compare with older generations. It combines foundational desk research of 40 years' worth of trend data, a sophisticated segmentation of the UK population aged 13-65, a deep dive into the digital video content gen Z consumes, and an ethnographic exploration of youth culture.
Hear how this insight has informed editorial, commercial and marketing strategy, as well as aiding the development of Channel 4.0 - Channel 4's dedicated YouTube and social offer.
Konrad Collao, Founder, Craft
Katya Des-Etages, Senior Research Executive, Channel 4
10.45 Fandoms & passion points: revolutionising the digital Advertising market for kids & families
It is no longer enough to understand kids and young people through demographics alone. Reaching and engaging audiences through their passions and fandoms allows marketers to transcend traditional marketing techniques and build more meaningful connections.
In this presentation you’ll hear how SuperAwesome commissioned Giraffe Insights to help them identify, explore, and map passion points and fandoms among kids and young people and how these help shape their personal identities. Learn about the impact of this research for SuperAwesome and how marketing can be tailored in this way to have greatest impact.
Joshua Dorr, Associate Director, Giraffe Insights
Sam Clough, Global Head of Insight and Research, SuperAwesome
11.15 Morning refreshments
11.45 Reclaiming the dance floor: an ethnographic exploration of the rise of young female fans in dance music
In a scene long dominated by men and hedonism, Ministry of Sound set out to better understand how younger female dance audiences are radically reshaping the dance music scene and their relationship to it.
This session will explore how an immersive ethnographic study of four distinct gen Z female fan bases (aged 18-29), uncovered how these fans and emerging artists are driving change. By exploring the deep connections between artists and their fans, we reveal how this rising audience is reclaiming femininity, reframing rebellion, and unapologetically taking the spotlight within the scene.
Hear how new insight is fuelling Ministry of Sound’s marketing strategy.
Laura Gafforio, Research Manager & Edit Producer, The Good Side
James Bartlett, Director of Insight, Sony Music Entertainment
Seri Kohli, Head of Marketing, Ministry of Sound
Maanya Vij, Senior Research Executive, The Good Side
12.15 Pass the mic: how to amplify kids voices and cut out ‘the adult filter’
To build solid trust and loyalty with audiences, brands need to breathe authenticity. This means giving consumers a chance to tell their own stories in their own words - which applies just as much to kids as it does to adults.
In this conversation, Will and Elliot will spotlight the different ways that The LEGO group assures kids’ viewpoints are centred, and that they are the ones explaining the rules of childhood today. Hear how applying inclusive research design principles, creates a space where kids feel at ease to say what they really think, rather than what they thought they ‘should’ say.
Maxi Werkle. Associate Director, Cultural Strategy, Crowd DNA
In conversation with
Will Oshiro De Groot, Senior Insights Manager, D&I, LEGO Group
12.45 Lunch
13.45 Revealing the impact, and place, of gambling in everyday life for gen A-Z
A revealing research project for GambleAware uncovered that young people felt their online activity was saturated with gambling promotions and gambling-like content.
In this session you’ll hear how cultural and semiotic analysis was used to understand how gambling imagery is utterly entwined in the fabric of everyday life - both online and offline. The presentation will examine the sensitive research design and child-led methodology that was used to uncover the perceptions and attitudes to gambling from 7-11 years olds and under 25s affected by gambling. Hear how this research is underpinning GambleAware’s propositions for fresh regulation to curb young people’s exposure to gambling.
Nicki Karet, Managing Director, Sherbert Research
Hanna Chalmers, Founder, The Culture Studio
Lauren Hunter, Research Lead, GambleAware
14.15 A gen Z Roblox research journey
Imagine a group discussion on Zoom with gen Zs. They are strangers and struggle to open up. Now imagine a Roblox research world, where you can choose your avatar, move around, speak freely, interact in the environment with both humans in a group discussion (human moderated) and one on one with AI powered digital Roblox characters.
This session examines different applications of conversational AI enabled immersive Roblox environments and examines new research into how gen Z think brands should apply AI. It will also demonstrate how Woolworths is using Roblox environments to engage gen Z to better understand what they really think about an established retail brand and the role it currently plays and should play in their everyday lives.
David Wright, Co-Founder, Hello Ara
Karlien Kriegler, Co-Founder and Research Director, Hello Ara
Charlene Van Zyl Director Customer and Loyalty, Woolworths South Africa
14.45 The social shift: how gen Z is changing the hospitality sector
The hospitality sector has been beset with challenges including the pandemic, labour shortages, a cost-of living crisis and the impact of increasing digital innovation in the industry. But what does this mean for the brands operating in this industry? And what does this mean for their research requirements?
This debate will reveal how the changing values and attitudes of gen Z are altering wider consumer behaviours and driving new product and service expectations. Panellists will debate the impact of disrupters and diversification on the hospitality sector, reflect how brands can build loyalty with an increasingly disparate groups, and highlight best-in-class examples of those who using research to drive real world impact in across their portfolios.
Chaired by Steve Looney, Research Director & Partner, Opinium
Panel:
Dan Jacobs, Research Manager, Opinium
Liam Laville, Global Head Of Insight, Just Eat
Pooja Sharma-Jones, Chief Marketing Officer, Mocktails
15.15 Afternoon refreshments
15.35 Real gen Z, smarter personas, better results
Discover how, Prograd, the largest gen Z mobile panel in the UK is working with Verve to develop generative AI powered Gen Z personas to overcome some of the research challenges of working with this cohort.
In this case study you’ll hear how this approach was used to launch a new product in the wearables category for a leading electronics provider; helping to identify core target audiences, test new creative concepts and drive customer centricity.
Marco Logiudice, Co-founder, Prograd
Kelly McKnight, Executive Director, Verve
16.05 Gen Z and the new trust in tech: Vodafone’s exploration of digital bonds, dependence and expectations
As a brand firmly at the heart of people’s connectivity, Vodafone must understand the realities of gen Z and how their relationship with tech is changing the cultural and social landscape.
Examine Vodafone’s latest research on gen Z’s relationship with tech. Discover changing expectations of tech failsafes, the strength of parasocial relationships with AI, transitioning concerns from data privacy to data intimacy and a desire to move towards simpler tech.
Rhiannon Price, Partner, We Live Context
Annie Green, Senior Consultant, We Live Context
Kirsten Kuhnert, Head of Customer Insights, Vodafone UK
16.35 Engaging youth voices: a collaborative approach to understanding knowledge and confidence in politics
The Electoral Commission is seeking deeper insights into young people's knowledge, confidence, and perceptions of elections and voting, aiming to enhance educational materials on politics.
This session explores the collaborative approach being taken to design a comprehensive, nationally representative survey tailored for 11-25-year-olds. Partnering with the Youth Voices Network, DJS Research is ensuring youth involvement in both the design and analysis stages. Hear how this approach empowers young people to shape recommendations to improve youth political engagement and education.
Helen Menzies, Research Director, DJS Research
Jessica Gillingham, Senior Research Manager DJS Research
Sandy Grant, Senior Research Officer, The Electoral Commission
17.05 Closing comments from the Chair
17.15 End of conference
This event has taken place
1 CPS voucher can be used to cover the full cost of one ticket to the conference
£575 + VAT
£675 + VAT
Please let us know if you have any accessibility requirements ahead of the event
1 CPS Voucher
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