Skip main navigation
 

The cost-of-living crisis continues to test our commitment to the brands we love. With many seeing skyrocketing prices, seeking out lower-cost alternatives would seem to be the priority for many consumers. But what key lessons can we learn from changing consumer spending habits? Is price simply winning out? Lucia Juliano uses the latest wave of research from the Toluna Global Consumer Barometer to share reactions to the ongoing cost-of-living crisis from consumers across the globe.

 A challenging economic climate makes it even more important for brands to deepen their understanding of consumer confidence levels. February’s webinar addresses a key question: How does consumer behaviour change in response to the rise in the cost of living?

Join Lucia Juliano, Head of Research UK and NL, Harris Interactive, Toluna Group, as she shares the most up-to-date research from the Toluna Global Consumer Barometer.

This barometer was originally established to provide rapid and free insight to insight professionals into how the Covid pandemic was impacting consumers. It continues to shine a light on the ever changing and unpredictable market landscape, pulsing consumer attitudes and behaviours from around the world.

Each wave of research covers at least 16 markets including: UK, France, Germany, Italy, Spain, US, Brazil, Australia, Singapore, Japan, Korea, China, UAE, New Zealand, Mexico, and Saudi Arabia.

What you’ll learn:

  • A deeper understanding of consumer confidence levels in challenging times
  • How behaviour changes in response to the rise in the cost of living
  • The emotional and health impact of the financial burdens we’re facing
  • How the supply chain is impacting purchasing habits and shifts between online and offline
  • The importance of continuing to demonstrate strong social, ethical, and brand values
With over 25 years’ experience in client and agency roles across diverse industries, Lucia is a seasoned insight professional passionate about uncovering consumer truths that drive brand development, product innovation, and market analysis. Currently at Toluna, a global leader in research and insights supporting global brands in making smarter, faster, data-driven decisions that deliver transformative business impact.

Proud to deliver insights through an advanced technology platform, comprehensive solutions portfolio, and expansive global panel, I love to embrace the latest tech and AI to improve how robust insights are reached quickly and confidently. The company was honoured to be recognized by GRIT as a top innovative company in 2024.

More recently, following the acquisition of MetrixLab, I am focused on building a stronger, unified organisation that combines the strengths of both businesses to form a single research powerhouse. This brings together great people, market-leading solutions, and technology, putting flexible research choices in clients’ hands.

As a member of the MRS ACP Council, I see this role as an opportunity to learn, listen, and share knowledge and practical experience to support the Council’s mission while upholding research quality standards



Additional Information

Get the latest MRS news

Our newsletters cover the latest MRS events, policy updates and research news.