Virtual-training2
 

As we all now face the challenge of remote working, the ability to communicate and collaborate effectively using platforms such as Zoom becomes a vital skill.  Zoom presents as many opportunities and benefits as challenges and complexities.  This highly practical workshop will enable you to leverage the former and overcome the latter.

This course is now delivered online as a series of live sessions which fully meet the learning objectives of face-to-face training.

Learning outcomes

You will leave this bitesize, half-day masterclass able to host an effective, interactive & action-orientated meeting via Zoom.  You’ll do this by learning:

  • The similarities of, and differences between, effective face-to-face communication and virtual communication
  • The various technical features of Zoom that will enhance the engagement of all participants & the achievement of your meeting’s aims
  • The importance of the more human, emotional & relationship-based skills of communication
  • The importance of planning & preparation, of having clear objectives & ground rules upfront, and of ensuring agreement at the end
  • Tips and techniques for ensuring interaction & engagement, while maintaining control of the meeting & its direction
  • Of some of the other virtual collaboration & communication platforms available.

The workshop will provide valuable opportunities to discuss how to apply these fundamental take-outs to a range of scenarios & audiences.  You’ll leave with tangible personal actions that, once implemented, will make a real difference to the success and effectiveness of all your virtual meetings.

Who will benefit?

Anyone wanting to master the benefits of virtual communication via Zoom, as well as to avoid the potential pitfalls, regardless of role, situation or participants.

Learning methods

  • Tutor presentation
  • Group discussions
  • Paired & group activities
Danny Wain specialises in learning and development / HR consultancy, and trains & coaches in a range of business and relationship skills.  Prior to founding Daniel Wain Consulting Limited in 2007, he was a researcher for nearly 20 years.  After working for IMR (now part of the WPP Group), he joined Research International (RI) in 1992.  Danny spent his first decade with RI as a researcher then business developer, focusing upon customer relationship research, service measurement and mystery shopping.  His clients included Royal Mail, Audi, Boots, Virgin, Chanel, Next and BT.  His last role at RI was as Worldwide Director of Learning & Development (L&D), responsible for developing and driving RI’s L&D strategy across its global network.

Additional Information

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