Being more effective in a diverse, international business environment

We all speak English, don’t we?  But do the British, Germans, French and Japanese really all communicate in English in the same way?  Assuming what works well in the UK will be effective in another culture or with non-native speakers can be costly and problematic, for example, when delivering research findings, liaising with overseas clients or conducting research abroad.

If you have ever experienced misunderstandings with your colleagues or clients, our one-day Cross Cultural Communications in a Global Marketplace course is for you!

Inter-cultural communications specialist and trainer, Barbara Wilmot, will help you develop a deeper understanding of cultural differences and give you the skills you need to navigate your way successfully in today’s international business environment. 

Who will find this course useful:

This course will benefit anyone working in a multicultural environment, those who are part of a global team, who work with international clients or suppliers or those who travel abroad on business.


  • Stronger business relationships and more effective, less problematic communications with international clients and contacts
  • Increased cultural intelligence and awareness

Learning outcomes:

  • An understanding of the causes of communication interference
  • An appreciation of diverse cultural values, behaviours and work styles
  • Practical techniques for clear and effective communications across cultures
  • A greater awareness of your own communication style

The Old Trading House, 15 Northburgh Street,London,EC1V 0JR

Barbara is a commercial facilitator with 20 years’ business and research experience. She worked for the TNS Group for over 10 years, focusing on the development of revenue and commercial opportunities, before establishing her own consultancy.

Additional Information

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