Communicating more effectively with your international colleagues, clients and audiences.

In today’s international business environment, employees in most large organisations need to communicate with an ever diversifying range of colleagues, clients and audiences.  Assuming that what works well in the UK will be successful in another culture or with non-native English speakers can be costly and misunderstandings can be problematic, for example when delivering research findings, liaising with overseas clients and even conducting research abroad. 

Appropriate communication skills, cultural sensitivity and a global mind-set are now all vital for building successful international relationships. This one-day course has been specially designed to address these issues.

Who will find this course useful:

This course will benefit anyone working in a multicultural environment, those who are part of a global team, who work with international clients or suppliers or those who travel abroad on business.


  • Stronger business relationships and more effective communications with international clients and contacts
  • Increased cultural intelligence and awareness

Learning outcomes:

  • An understanding of the causes of communication interference
  • An appreciation of diverse cultural values, behaviours and work styles
  • Practical techniques for clear and effective communications across cultures
  • A greater awareness of your own communication style



The Old Trading House, 15 Northburgh Street,London,EC1V 0JR

Barbara is a commercial facilitator with 20 years’ business and research experience. She worked for the TNS Group for over 10 years, focusing on the development of revenue and commercial opportunities, before establishing her own consultancy.

Additional Information

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