Get the best out of your people when they’re working remotely

This course is now delivered online as a series of live sessions which fully meet the learning objectives of face-to-face training.

Course overview
Research & insight is a ‘people’ business. If we’re not managing our people effectively it will have a negative impact upon the effectiveness of our teams, stakeholder delivery and our business. Effective people management is more than a ‘nice to do’; it is a commercial imperative.

It is thankfully also a skill that can be learnt and developed. Managers simply need a clear framework within which to fulfil their people management duties effectively, for the benefit of those they manage, the wider team, their stakeholders and ultimately the whole organisation. This is even more important when we are operating in a virtual environment, with team members working remotely rather than face-to-face.

This highly practical and interactive workshop will equip any manager (regardless of role, seniority or experience) with a flexible toolbox to use in order to get the best out of their remotely operating people.

Participants will have opportunities to discuss and practice their management skills in a ‘safe’ environment where only constructive feedback is allowed. There will also be the opportunity to have an individual follow-up call with the tutor, during which you can discuss how to apply what you’ve learnt to your own real-life situation and reports.

Learning outcomes
By the end of this workshop, participants will be able to:

  • appreciate the crucial link between effective, virtual & ongoing people management and business success;
  • acquire the key skills, behaviours & capabilities of an effective (if remotely located) line manager;
  • analyse your own management style & recognise others you could use;
  • understand the importance of both personal emotional intelligence & continuous performance management to effective business performance;
  • agree expectations & specific, measurable objectives with your people;
  • delegate tasks efficiently & effectively;
  • review progress through both positive & constructive feedback;
  • develop, motivate & coach your people;
  • leave with tangible action plans that will make a real difference
    to the effectiveness of both you & your people… and thus the business.

Who will benefit?
Anyone who wants to be an effective people manager in a virtual / remote environment.

Learning method Tutor presentation; group discussions; paired roleplays

By agreeing to participate in this training course you also agree to download any software application(s) that are required for the fulfilment of the course.

Daniel Wain runs Daniel Wain Consulting, specialising in creative & bespoke training, coaching and strategic learning & development (L&D) consultancy. Previously he was Worldwide Director of Learning & Development at Research International, responsible for designing and driving the company's L&D strategy across its global network. An experienced researcher and business developer, his clients have included Royal Mail, Audi, Boots, Virgin, Chanel, Next and BT. He is a Full Member of MRS, Equity, the Society of Authors and the Writers’ Guild of Great Britain, and a Chartered Fellow of both the Chartered Institute of Personnel & Development and the Royal Society of Arts. He is also a published playwright, and award-winning conference speaker & actor.
Live Session 1

9.30 – 11.00   

Welcome & Intended Outcomes

The crucial link between effective people management & business success

Getting the best out of your people


11.00 – 11.30    Break / Individual Activity

Live Session 2

11.30 – 12.45  

Different management styles

The importance of ongoing, continuous performance management

Agreeing specific & measurable objectives


12.45 – 14.00    Lunch / Paired Activity

Live Session 3

14.00 – 14.45    

Effective delegation

14.45 – 15.15    Break / Paired Activity

Live Session 4

15.15 – 16.00   

Learning & development

Giving feedback

16.00 – 16.30    Break / Paired Activity

Live Session 5

16.30 – 17.00    

Take-outs & action steps

Additional Information

Get the latest MRS news

Our newsletters cover the latest MRS events, policy updates and research news.