Virtual-training2
 

Get the best out of your people when they’re working remotely

This course is now delivered online as a series of live sessions which fully meet the learning objectives of face-to-face training.

Course overview
Research & insight is a ‘people’ business. If we’re not managing our people effectively it will have a negative impact upon the effectiveness of our teams, stakeholder delivery and our business. Effective people management is more than a ‘nice to do’; it is a commercial imperative.

It is thankfully also a skill that can be learnt and developed. Managers simply need a clear framework within which to fulfil their people management duties effectively, for the benefit of those they manage, the wider team, their stakeholders and ultimately the whole organisation. This is even more important when we are operating in a virtual environment, with team members working remotely rather than face-to-face.

This highly practical and interactive workshop will equip any manager (regardless of role, seniority or experience) with a flexible toolbox to use in order to get the best out of their remotely operating people.

Participants will have opportunities to discuss and practice their management skills in a ‘safe’ environment where only constructive feedback is allowed. There will also be the opportunity to have an individual follow-up call with the tutor, during which you can discuss how to apply what you’ve learnt to your own real-life situation and reports.

Learning outcomes
By the end of this workshop, participants will be able to:

  • appreciate the crucial link between effective, virtual & ongoing people management and business success;
  • acquire the key skills, behaviours & capabilities of an effective (if remotely located) line manager;
  • analyse your own management style & recognise others you could use;
  • understand the importance of both personal emotional intelligence & continuous performance management to effective business performance;
  • agree expectations & specific, measurable objectives with your people;
  • delegate tasks efficiently & effectively;
  • review progress through both positive & constructive feedback;
  • develop, motivate & coach your people;
  • leave with tangible action plans that will make a real difference
    to the effectiveness of both you & your people… and thus the business.

Who will benefit?
Anyone who wants to be an effective people manager in a virtual / remote environment.

Learning method Tutor presentation; group discussions; paired roleplays

Danny Wain specialises in learning and development / HR consultancy, and trains & coaches in a range of business and relationship skills.  Prior to founding Daniel Wain Consulting Limited in 2007, he was a researcher for nearly 20 years.  After working for IMR (now part of the WPP Group), he joined Research International (RI) in 1992.  Danny spent his first decade with RI as a researcher then business developer, focusing upon customer relationship research, service measurement and mystery shopping.  His clients included Royal Mail, Audi, Boots, Virgin, Chanel, Next and BT.  His last role at RI was as Worldwide Director of Learning & Development (L&D), responsible for developing and driving RI’s L&D strategy across its global network.
Live Session 1

9.30 – 11.00   

Welcome & Intended Outcomes

The crucial link between effective people management & business success

Getting the best out of your people

 

11.00 – 11.30    Break / Individual Activity

Live Session 2

11.30 – 12.45  

Different management styles

The importance of ongoing, continuous performance management

Agreeing specific & measurable objectives

 

12.45 – 14.00    Lunch / Paired Activity


Live Session 3

14.00 – 14.45    

Effective delegation

14.45 – 15.15    Break / Paired Activity


Live Session 4

15.15 – 16.00   

Learning & development

Giving feedback


16.00 – 16.30    Break / Paired Activity


Live Session 5

16.30 – 17.00    

Take-outs & action steps


Additional Information

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