Who will benefit? Anyone in a people management role who wants to sense-check their current skills, up their game and increase their impact & effectiveness.

Summary Objectives:
Ours is a people business. They are the sole source of any product or profit, and they are what our clients, whether internal or external, buy. Therefore effective, strategic management is not just a ‘nice to have’ but a commercial imperative. If we’re not managing our people effectively, it will have an inevitably detrimental effect on our business.

Thankfully, effective people management is a skill and so can be learnt.
This highly practical course will provide managers with a clear, strategic framework within which to carry out their management role effectively for the benefit of the people they manage, their team objectives and, ultimately, their organisation.

Learning Outcomes:
By the end of this course delegates will be able to:

  • Appreciate the crucial link between effective people management & business success;
  • Acquire the key skills, behaviours & capabilities of an effective line manager;
  • Analyse their own management style & recognise others they could use;
  • Understand the importance of both personal emotional intelligence & continuous performance management of others to effective business performance;
  • Better review and measure the performance of their people ongoing,
    as well as plan & conduct an effective appraisal;
  • Agree expectations & specific, measurable objectives with their people;
  • Delegate tasks effectively;
  • Provide both positive & constructive feedback;
  • Develop, motivate & coach their people more effectively;
  • Identify their own strengths & areas for improvement as managers, so leaving with a concrete action plan that will have a tangible, positive impact on their own performance, that of their people… and thus that of their business.

Learning Method:
Best practice tools, models & frameworks; Plenary discussions; Self-evaluation questionnaires; Roleplays; Group activities; Personal action planning.


Daniel Wain runs Daniel Wain Consulting, specialising in creative & bespoke training, coaching and strategic learning & development (L&D) consultancy. Previously he was Worldwide Director of Learning & Development at Research International, responsible for designing and driving the company's L&D strategy across its global network. An experienced researcher and business developer, his clients have included Royal Mail, Audi, Boots, Virgin, Chanel, Next and BT. He is a Full Member of MRS, Equity, the Society of Authors and the Writers’ Guild of Great Britain, and a Chartered Fellow of both the Chartered Institute of Personnel & Development and the Royal Society of Arts. He is also a published playwright, and award-winning conference speaker & actor.

Additional Information

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