Communication skills
ShareEffective communication skills are key to developing internal and external relationships and for contributions and recommendations to be effectively interpreted and applied.
Knowledge, Skills and Attitudes
1. Identify and clarify stakeholder communication needs and preferences, including any communication challenges
2. Develop and implement communication strategies appropriate for your stakeholders
3. Assess communication skills identifying strength and weaknesses
4. Develop a plan to address any communication weaknesses
5. Implement plans to address weaknesses, and monitor effectiveness of steps taken
6. Adapt communication skills to address stakeholders' needs, preferences and to address any specific challenges
7. Seek assistance and support when communication fails to meet the needs of stakeholders
The Science of Behaviour Change
Virtual training course
Learn how to apply behavioural science to better understand and influence behaviour
MRS Research Policy and Standards - Quarterly Webinar
Webinar
Series 7, Episode 2 - Compiled and presented by the MRS Standards and Policy team - the experts behind Codeline, MRS’ email advice service for information on the Code of Conduct, GDPR, regulations and guidelines. Helping you to stay up-to-date and within the rules.
Safeguarding Qualitative Research: Understanding and Mitigating Fraudulent Participation
Webinar
Fraudulent participation, ranging from misrepresented identities to AI-generated responses, can undermine the integrity of qualitative insight and put added pressure on teams, budgets and timelines. In this practical session from the Global Data Quality (GDQ) Initiative, we will explore what fraud looks like in qualitative work today, why it’s growing, and the reasonable, proportionate steps you can take across the research supply chain to protect data quality.
Get the latest MRS news
Our newsletters cover the latest MRS events, policy updates and research news.
©2026 The Market Research Society,
15 Northburgh Street, London EC1V 0JR
Tel: +44 (0)20 7490 4911 Email: info@mrs.org.uk
The Market Research Society (MRS) is the world's leading research association. For all those who need, generate or interpret the evidence for making good business and policy decisions. Click here to find out more about us.
©2026 The Market Research Society,
15 Northburgh Street, London EC1V 0JR
Tel: +44 (0)20 7490 4911 Email: info@mrs.org.uk