This event has taken place
Online
Virtual training course
£165 + VAT
£240 + VAT
£175 + VAT
Discover everything you never knew - you didn’t know – about effective communication in today’s new reality.
Why this course is relevant:
In our new world of coronavirus and social isolation, with communications being driven increasingly by technology, effective communications, especially in business, have never been more vital. But what does this mean and why are some conversations harder to maintain and progress whether online or face-to-face?
Effective communication involves two or more parties sending a message that is easily understood by each person. But some styles and approaches might not work well, especially if we cannot have face-to-face contact. The wrong words or a poorly chosen tone may (even unintentionally) lead to disagreements and damaged relationships. The resultant misunderstandings and miscommunications can be costly and problematic, for example, when:
This new course from the MRS will re-energize and enhance your communications skills and enable you to navigate your way more successfully in the changing business landscape.
Learning outcomes:
By the end of this course, delegates will have gained:
Who will benefit:
Learning method:
Online
Course delivery mode:
This course is interactive with lectures, discussions and activities, providing a balance of peer learning and input from the trainer.
Course outline:
Defining successful communication
Communication characteristics
Developing communication skills
This event has taken place
Online
Virtual training course
£165 + VAT
£240 + VAT
£175 + VAT
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