To book for someone else click here.
Online
Virtual training course
£350 + VAT
£525 + VAT
£375 + VAT
1 CPS Voucher
Evaluate your personal impact and increase your influence in business
The most astute professionals recognise that in a "people" business, leveraging the emotional aspects of business - such as communication, relationships, influence and impact - is key to personal and organisational success. This is also true for those in operational roles, where effective influence can significantly enhance the efficiency and outcomes of daily activities.
All of this becomes even more crucial, and challenging, when you are trying to influence remotely. Discover the key tools, skills and tactics of effective influencers and how to apply these to your own stakeholder relationships, particularly when those have to be maintained and indeed strengthened in a virtual environment. This highly interactive workshop will give all participants the opportunity to discuss the theories and how to apply them in practice, identifying tangible areas for development.
The course also covers the importance of emotional intelligence, the "paradox of control", developing rapport through non-verbal communication, assertiveness and managing conflict - skills that are vital in all settings where team coordination and smooth workflow are essential.
Learning outcomes
Who will benefit?
This course is ideal for anyone wanting to develop successful business relationships through effective influencing or to have greater impact, confidence and assertiveness in their working relationships, particularly when operating in a virtual environment. It is also beneficial for those in operational roles, where the ability to influence and build strong relationships can directly improve team performance, workflow efficiency and overall business success.
Learning methods
Trainer bio
Danny Wain
Danny Wain specialises in learning and development / HR consultancy, and trains & coaches in a range of business and relationship skills. Prior to founding Daniel Wain Consulting Limited in 2007, he was a researcher for nearly 20 years. After working for IMR (now part of the WPP Group), he joined Research International (RI) in 1992. Danny spent his first decade with RI as a researcher then business developer, focusing upon customer relationship research, service measurement and mystery shopping. His clients included Royal Mail, Audi, Boots, Virgin, Chanel, Next and BT. His last role at RI was as Worldwide Director of Learning & Development (L&D), responsible for developing and driving RI’s L&D strategy across its global network.
In Company Training
This course, along with any of our 50 training courses can be offered as part of an in-company package. We can develop or adapt our core courses to ensure your employees get the development that is right for your business. In consultation with you, and our expert trainer/s, we develop a tailor-made programme designed for your organisation. Live projects from your business can also be used to make the learning experience as relevant as possible. Please see our In-Company Training for more information.
Marta C - Unilever, November 2022
Maher Beltaifa - Coca-Cola, November 2022
Amanda Peet - GfK, November 2022
Emily Gribble - BT Group, October 2021
Amina Khan - M&C Saatchi World Services, May 2021
George Randell - Rainmakers CSI, May 2021
Gill - IFF Research, May 2021
To book for someone else click here.
Online
Virtual training course
£350 + VAT
£525 + VAT
£375 + VAT
1 CPS Voucher
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