A career in qualitative market research offers the opportunity to dive deep into human behaviour, uncovering the ‘why’ behind consumer actions and preferences. The qualitative career path allows you to explore the emotional and psychological drivers that quantitative data can't fully capture. If you enjoy understanding people, storytelling, and analysing complex, non-numerical data, qualitative research is both fulfilling and intellectually stimulating.

The Qualitative Research Career Pathway
MRS_Pathway_Graphic_QUALITATIVE
+ C-suite l Business strategy and leadership, MBA, Fellowship
+ Management l  Financial planning, team leading, influencing + presentation skills, project + client management, Certified Member
+ Specialist skills l Qualitative research, Moderating and group dynamics, results analysis, online qualitative research
+ Core skills  l Storytelling, behavioural science, AI, comms skills, client engagement, desk research, CX/UX, Membership
+ Personal qualities l Strong comms skills, a people person, able to engage and influence, good in groups, empathetic
+ First steps The Certificate in Market Research, Advanced Certificate in Market Research
+ Entry points l  Apprenticeship, degree, entry level agency role

How to develop

You develop skills in interviewing, focus group moderation, and ethnography, giving you the tools to help businesses make more empathetic and informed decisions. In a world of data, qualitative insights remain critical for developing innovative products, creating impactful marketing strategies, and enhancing customer experiences.

The work is varied and collaborative, involving interaction with different departments, stakeholders, and diverse consumer groups. The flexibility to work across multiple industries—from tech to healthcare to retail—provides broad career opportunities. As businesses increasingly seek consumer-centric strategies, your ability to provide rich, narrative-driven insights makes you invaluable in shaping brand strategies and decision-making.

For those seeking a dynamic, people-oriented career with a focus on human behaviour and market trends, qualitative research is the right path for you.

Essentials of Qualitative Research

Briefing, design, fieldwork, analysis and presentation.

Jul
01
2025

Tuesday
09:00–17:00

1/3

Jul
02
2025

Wednesday
09:00–17:00

2/3

Jul
03
2025

Thursday
09:00–17:00

3/3

Online Panels and Communities

Understand new technologies and online panel relationships

Sep
24
2025

Wednesday
09:55–16:00

Effective Depth Interviewing

This lively on-line interactive day course lets you learn the theory and practice of online, telephone and face-to-face depth interviewing.

Sep
25
2025

Thursday
09:00–16:45

Introduction to Market Research

Deepen your knowledge of the principles, practices and processes of market research.

Oct
01
2025

Wednesday
09:30–16:45

Social Media in Market Research

Use social networks and communities to access respondents

Oct
02
2025

Thursday
09:20–17:00

How to Find Human Insight from Social Media Data

Discover how to work with social data to deliver tangible business outcomes.

Oct
08
2025

Wednesday
09:00–12:30

Introduction to Qualitative Research

Understand the role of qualitative research and the basic methods involved

Oct
15
2025

Wednesday
09:30–16:00

Moderating Masterclass for Beginners

Learn basic theory and practice moderating in a safe environment, with supportive feedback and coaching.

Oct
20
2025

Monday
09:00–17:00

1/2

Oct
22
2025

Wednesday
13:00–17:00

2/2

Advanced Thinking in Qualitative Research Masterclass

A masterclass of cutting-edge tools for agency and client-side qualitative researchers

Nov
10
2025

Monday
08:45–15:30

Essentials of Qualitative Research

Briefing, design, fieldwork, analysis and presentation.

Nov
11
2025

Tuesday
09:00–17:00

1/3

Nov
12
2025

Wednesday
09:00–17:00

2/3

Nov
13
2025

Thursday
09:00–17:00

3/3

Semiotics Made Practical

Want a clear, practical, jargon-free introduction to the world of semiotics? This highly-interactive, ever-popular course is for you. You will learn basic semiotic theories and techniques, discover how semiotics fits into the wider research process and get the chance to apply your learning in an afternoon of hands-on, interactive group work.

Nov
12
2025

Wednesday
09:30–16:30

Advancing your Moderating Skills

Boost your existing moderating skills with practical tips, individual feedback and group coaching.

Nov
24
2025

Monday
09:00–17:00

1/2

Nov
26
2025

Wednesday
13:00–17:00

2/2

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