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A career in qualitative market research offers the opportunity to dive deep into human behaviour, uncovering the ‘why’ behind consumer actions and preferences. The qualitative career path allows you to explore the emotional and psychological drivers that quantitative data can't fully capture. If you enjoy understanding people, storytelling, and analysing complex, non-numerical data, qualitative research is both fulfilling and intellectually stimulating.

The Qualitative Research Career Pathway
MRS_Pathway_Graphic_QUALITATIVE
+ C-suite l Business strategy and leadership, MBA, Fellowship
+ Management l  Financial planning, team leading, influencing + presentation skills, project + client management, Certified Member
+ Specialist skills l Qualitative research, Moderating and group dynamics, results analysis, online qualitative research
+ Core skills  l Storytelling, behavioural science, AI, comms skills, client engagement, desk research, CX/UX, Membership
+ Personal qualities l Strong comms skills, a people person, able to engage and influence, good in groups, empathetic
+ First steps The Certificate in Market Research, Advanced Certificate in Market Research
+ Entry points l  Apprenticeship, degree, entry level agency role

How to develop

You develop skills in interviewing, focus group moderation, and ethnography, giving you the tools to help businesses make more empathetic and informed decisions. In a world of data, qualitative insights remain critical for developing innovative products, creating impactful marketing strategies, and enhancing customer experiences.

The work is varied and collaborative, involving interaction with different departments, stakeholders, and diverse consumer groups. The flexibility to work across multiple industries—from tech to healthcare to retail—provides broad career opportunities. As businesses increasingly seek consumer-centric strategies, your ability to provide rich, narrative-driven insights makes you invaluable in shaping brand strategies and decision-making.

For those seeking a dynamic, people-oriented career with a focus on human behaviour and market trends, qualitative research is the right path for you.

Moderating Masterclass for Beginners

Learn basic theory and practice moderating in a safe environment, with supportive feedback and coaching.

Feb
24
2026

Tuesday
09:00–17:00

1/2

Feb
26
2026

Thursday
09:00–17:00

2/2

Effective Depth Interviewing

This lively on-line interactive day course lets you learn the theory and practice of online, (telephone) and face-to-face depth interviewing.

Mar
11
2026

Wednesday
09:00–14:45

Online Panels and Communities

Understand new technologies and online panel relationships

Mar
18
2026

Wednesday
09:55–16:00

Advancing your Moderating Skills

Boost your existing moderating skills with practical tips, individual feedback and group coaching.

Mar
24
2026

Tuesday
09:00–17:00

1/2

Mar
26
2026

Thursday
09:00–17:00

2/2

Advanced Thinking in Qualitative Research Masterclass

A masterclass of cutting-edge tools for agency and client-side qualitative researchers

Mar
31
2026

Tuesday
08:45–15:30

Introduction to Qualitative Research

Understand the role of qualitative research and the basic methods involved

Apr
22
2026

Wednesday
09:30–16:00

How to Find Human Insight from Social Media Data

Discover how to work with social data to deliver tangible business outcomes.

May
07
2026

Thursday
09:00–12:30

Introduction to Market Research

Deepen your knowledge of the principles, practices and processes of market research.

May
14
2026

Thursday
09:30–16:45

Semiotics Made Practical

Want a clear, practical, jargon-free introduction to the world of semiotics? This highly-interactive, ever-popular course is for you. You will learn basic semiotic theories and techniques, discover how semiotics fits into the wider research process and get the chance to apply your learning in an afternoon of hands-on, interactive group work.

Jun
18
2026

Thursday
09:30–16:30

Moderating Masterclass for Beginners

Learn basic theory and practice moderating in a safe environment, with supportive feedback and coaching.

Jun
22
2026

Monday
09:00–17:00

1/2

Jun
24
2026

Wednesday
09:00–17:00

2/2

Social Media in Market Research

Discover how to deliver actionable insights from consumer conversations at scale

Jun
23
2026

Tuesday
09:20–17:00

Coaching and Communication Skills for Senior Researchers

Learn how to have effective conversations in every aspect of your life as a researcher

Jul
02
2026

Thursday
10:00–16:00

Essentials of Qualitative Research

Briefing, design, fieldwork, analysis and presentation.

Jul
07
2026

Tuesday
09:00–17:00

1/3

Jul
08
2026

Wednesday
09:00–17:00

2/3

Jul
09
2026

Thursday
09:00–17:00

3/3

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