A career in operations within the research industry offers a stimulating and diverse pathway in a profession that makes a difference. Operations professionals manage project logistics, as well as expertise in project management, data analysis, and problem-solving. This role is highly adaptable, with opportunities to work across multiple sectors like healthcare, retail, and tech, providing broad industry exposure.

 Pathways Graphic

+ C-suite l Business strategy and leadership, MBA, Fellowship
+ Management l  Financial planning, team leading, influencing + presentation skills, project + client management, Certified Member
+ Specialist skills l Project management, operational (tabulation, field, CATI, software), participant recruitment, translation, panel management
+ Core skills  l Storytelling, behavioural science, AI, comms skills, client engagement, data analysis, desk research, CX/UX, Membership
+ Personal qualities l Strong organisational skills, process design skills, likes new technology and innovation
+ First steps The Certificate in Market Research, Advanced Certificate in Market Research
+ Entry points l  Work placement or technical training/qualification
How to develop

The demand for operations in research continues to be strong, as businesses rely on the best frameworks and software to conduct research effectively.  Operations teams deliver automation tools and analytics software, as well as recruit participants, provide translation services, viewing facilities, data anlysis and online platforms. 

Operations professionals play a crucial role in delivering accurate data that supports research teams deliver the insights. The fast-paced, collaborative environment keeps the work dynamic, with opportunities to build strong networks across departments and clients. With operations specialists managing projects, coordinating teams and ensuring efficient processes the core skills include:

  • Project Management: Handling the logistics, timelines, and resource allocation for research projects.
  • Data Analysis: Ensuring that data is collected and processed accurately, which improves analytical thinking and attention to detail.
  • Problem-Solving: Operations professionals often troubleshoot issues related to survey designs, respondent recruitment, and data quality, sharpening critical thinking skills.
Delivering the career pathway for you, relevant courses and events to support operations organisations:
Influence & Impact

Evaluate your personal impact and increase your influence in business

Nov
19
2024

Tuesday
09:30–17:30

Running a successful research project

Get the most from your project by making good research and project management decisions at every stage.

Nov
20
2024

Wednesday
09:30–16:00

One Day MBA

Journey to the heart of successful business administration with management tools that deliver immediate value

Nov
25
2024

Monday
09:00–17:00

Effective & Agile Leadership Skills

Learn how to lead engaged, focused and high-performance teams

Nov
28
2024

Thursday
09:30–17:30

Infographics and Insight Visualisation

Understand visual storytelling and create tailor-made data infographics

Dec
11
2024

Wednesday
09:30–16:30

Data Privacy and Research

This Data Privacy and Research course comes in two parts – an introduction to the core data protection principles plus a second on conducting a Data Protection Impact Assessment. This on-demand course will equip you with the necessary skills to navigate today’s data privacy challenges.

Sep
20
2030

Friday
00:00–00:00

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