A career in operations within the research industry offers a stimulating and diverse pathway in a profession that makes a difference. Operations professionals manage project logistics, as well as expertise in project management, data analysis, and problem-solving. This role is highly adaptable, with opportunities to work across multiple sectors like healthcare, retail, and tech, providing broad industry exposure.
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+ C-suite l Business strategy and leadership, MBA, Fellowship+ Management l Financial planning, team leading, influencing + presentation skills, project + client management, Certified Member+ Specialist skills l Project management, operational (tabulation, field, CATI, software), participant recruitment, translation, panel management
+ Core skills l Storytelling, behavioural science, AI, comms skills, client engagement, data analysis, desk research, CX/UX, Membership
+ Personal qualities l Strong organisational skills, process design skills, likes new technology and innovation+ First steps l The Certificate in Market Research, Advanced Certificate in Market Research+ Entry points l Work placement or technical training/qualification |
The demand for operations in research continues to be strong, as businesses rely on the best frameworks and software to conduct research effectively. Operations teams deliver automation tools and analytics software, as well as recruit participants, provide translation services, viewing facilities, data anlysis and online platforms.
Operations professionals play a crucial role in delivering accurate data that supports research teams deliver the insights. The fast-paced, collaborative environment keeps the work dynamic, with opportunities to build strong networks across departments and clients. With operations specialists managing projects, coordinating teams and ensuring efficient processes the core skills include:
Get the most from your project by making good research and project management decisions at every stage.
Journey to the heart of successful business administration with management tools that deliver immediate value
Understand visual storytelling and create tailor-made data infographics
This Data Privacy and Research course comes in two parts – an introduction to the core data protection principles plus a second on conducting a Data Protection Impact Assessment. This on-demand course will equip you with the necessary skills to navigate today’s data privacy challenges.
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